Customer Retention Operations Manager

About MarshmallowWe're a startup that's changing the insurance industry by providing fairer prices to those who need it most. Our mission is to deliver exceptional customer experiences, and we're looking for a skilled leader to help us achieve this goal.We believe in empowering our team members to take ownership of their work and make decisions that benefit...

5 years customer service experience with at least 1-2 years in a managerial positionYou've got experience leading a team and coaching those you manage to achieve their goalsYou've experienced first-hand what it's like to speak to customers.Experience in hiring and scaling a team and an understanding of what good performance looks likeFluency in EnglishSolid...

Proven experience in customer service, including 2+ years in a role focused on schedule coordination within a fast-paced contact center.Thrives in a dynamic, fast-paced environment with adaptability to change.A creative thinker with a talent for innovative problem-solving.Capable of balancing both hands-on tasks and strategic planning.Confident in speaking...

Are you an operations professional with a passion for logistics and customer service? We are seeking a highly organized and proactive Freight Forwarding Specialist to join our team at Enloyd. As a key member of our international logistics partner's team, you will be responsible for administering sea shipments, handling customer inquiries, and collaborating...

Who you areMotivated, driven, and eager to drive excellent customer service and customer growth.You have excellent communication skills (listening, rapport building, negotiation).A self-starter who is open to experimenting with different ways of working and adapting to change.You enjoy finding solutions to problems you come across rather than waiting on...

**About Enloyd**Enloyd is a leading player in the stainless steel production industry, serving a strong international client base. With its production facilities and headquarters located in Hungary, the company is undergoing significant transformation and modernization following a recent ownership change.This presents a unique opportunity for professionals...

About UsWe're a UK-based insurance provider that's breaking the mold by offering fairer deals to people who deserve it. Our mission is to empower those often overlooked by financial services companies, solving important problems for those in need.Job OverviewWe're seeking a skilled Customer Service Specialist to join our dynamic Retention Team. As a pivotal...

You've seen first hand what it's like to be part of, or lead, a team growing quicklyYou've got experience leading a team and coaching those you manage to achieve their goalsYour CV demonstrates management experience in a commercial Customer Service environment, or similarYou truly care about supporting and developing the people you manageYou have a proven...

About the RoleWe are seeking an experienced Fraud Team Lead to manage our Policy Fraud team in Budapest. This role is critical in protecting Marshmallow from fraudulent activities, ensuring our product remains affordable and accessible to all.The ideal candidate will have a strong background in customer support and experience managing operational teams. They...

At MP Solutions Kft., we are seeking an experienced Customer Service Representative to join our team.About UsWe are a production and logistics company with a strong focus on customer satisfaction. Our ideal candidate is a detail-oriented individual with excellent communication skills and the ability to work independently in a fast-paced environment.Job...

About UsWe're a team that's passionate about delivering exceptional customer experiences. Our goal is to create a seamless and personalized experience for our customers, making them feel valued and understood.We started with a simple yet ambitious vision: to provide fairer insurance prices for people who move to the UK. Since then, we've helped tens of...

Who you areYou are really passionate about the customer and will go that extra mile to offer them the best serviceWorking in a fast-paced scale up means that you have to be adaptable and excited by the prospect of moving fastYou enjoy finding solutions to problems you come across rather than waiting on others to do this for youYou enjoy taking complex issues...

Bachelor's degree in IT or equivalent professional experienceProficiency in SQLExperience or familiarity in JavaStrong root-cause analysis skills, with proficiency in technical reporting and documentationExcellent communication skills in English, both written and spokenExperience in technical support GSCF is the leading global provider of working capital...

About MarshmallowMarshmallow is a forward-thinking insurance company dedicated to providing fairer deals to those who need it most. We're passionate about making a difference in the lives of our customers and employees alike.We're a rapidly growing organisation with a vibrant new office in Budapest, offering a dynamic environment where you can build your...

Knowledge of English languageComputer skills (MS Office); knowledge of SAP is an advantageDigital skillsSkills needed to provide services, motivation and active workGood stress managementTaking initiativesTeamworkDisciplined person with a flexible approach to workAbility to set priorities and good organization of workAn eye for detail and neatnessGood...

Company OverviewJob Személyzeti Tanácsadó Kft., a dynamic IT team, is seeking talented System Engineers to join the Managed File Transfer (MFT) team. Our international financial partner operates across multiple European countries, fostering collaboration between Hungarian and Belgian professionals.Job DescriptionAs a System Engineer specializing in file...

About UsMarshmallow is a pioneering insurance company dedicated to providing fair and innovative solutions for customers who are often overlooked by traditional insurers. We're passionate about using technology to solve important problems and making a positive impact on people's lives.We've made significant strides in achieving our mission, helping hundreds...

Who you areCurious - You don't stop asking questions until you truly understand a topic. Doing your own research does not scare you and you are resourceful to scale rapidly on different topics.Customer obsessed - You are passionate about designing and building delightful user experiences that get the job done. You are experienced in identifying behavioural...

Customer-focused engineer with a Computer Science backgroundAbility to read and understand Java code (Min. 2 years)Experience working with various application servers (mostly: Tomcat), and various databases (mostly: MySQL, Oracle)Ability to speak, read, and write excellent EnglishGood problem solving and interpersonal skillsMotivation for continuous...

We're looking for you if you have: Minimum 3 years of relevant experience in road transportation or freight forwarding Excellent communication skills and a solution-oriented mindset A "can do" attitude in your day-to-day work Confident written and spoken English skills Solid knowledge of MS Office tools Transport Operations Team LeaderWe are looking for a...