Customer Service Ambassador for Logistics

2 weeks ago


Budapest, Budapest, Czech Republic MP Solutions Kft. Full time

At MP Solutions Kft., we are seeking an experienced Customer Service Representative to join our team.

About Us

We are a production and logistics company with a strong focus on customer satisfaction. Our ideal candidate is a detail-oriented individual with excellent communication skills and the ability to work independently in a fast-paced environment.

Job Description
  • Process orders efficiently and accurately, including order submission, modification, cancellation, and handling of claims.
  • Manage orders from start to finish, ensuring timely delivery and resolution of any issues that may arise.
  • Handle customer complaints and feedback in a professional manner, providing solutions and alternatives when necessary.

In addition to these responsibilities, the successful candidate will be responsible for:

  • Entering orders into the system and issuing invoices as needed.
  • Communicating with domestic customers via phone and email, providing product information and resolving issues in a timely manner.
  • Working closely with other departments within the company to ensure seamless communication and efficient processing of orders.
  • Creating and analyzing reports based on management requests to optimize business operations.

This is a dynamic role that requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. If you are a motivated and results-driven individual looking for a challenging opportunity, we encourage you to apply.

Requirements
  • MS Office proficiency
  • Digital skills, including experience with SAP
  • Excellent communication and presentation skills

We offer a competitive compensation package and opportunities for career growth and development. If you are interested in this exciting opportunity, please submit your application.



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