Customer Service Ambassador for Logistics
2 weeks ago
At MP Solutions Kft., we are seeking an experienced Customer Service Representative to join our team.
About UsWe are a production and logistics company with a strong focus on customer satisfaction. Our ideal candidate is a detail-oriented individual with excellent communication skills and the ability to work independently in a fast-paced environment.
Job Description- Process orders efficiently and accurately, including order submission, modification, cancellation, and handling of claims.
- Manage orders from start to finish, ensuring timely delivery and resolution of any issues that may arise.
- Handle customer complaints and feedback in a professional manner, providing solutions and alternatives when necessary.
In addition to these responsibilities, the successful candidate will be responsible for:
- Entering orders into the system and issuing invoices as needed.
- Communicating with domestic customers via phone and email, providing product information and resolving issues in a timely manner.
- Working closely with other departments within the company to ensure seamless communication and efficient processing of orders.
- Creating and analyzing reports based on management requests to optimize business operations.
This is a dynamic role that requires strong organizational skills, attention to detail, and the ability to prioritize tasks effectively. If you are a motivated and results-driven individual looking for a challenging opportunity, we encourage you to apply.
Requirements- MS Office proficiency
- Digital skills, including experience with SAP
- Excellent communication and presentation skills
We offer a competitive compensation package and opportunities for career growth and development. If you are interested in this exciting opportunity, please submit your application.
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