IT Support Engineer for European Technology Company
1 day ago
We are seeking a skilled IT Support Engineer to join our team at Devire Outsourcing IT, a partnership dedicated to self-employed IT specialists.
Job DescriptionAs an IT Support Engineer, you will be responsible for leading the investigation of multiple support tickets and working collaboratively with customers to understand and resolve their issues. Your duties will include prioritizing issues, providing exceptional customer service, and creating knowledge articles to enhance our documentation.
Key responsibilities include:
- Leading the investigation of multiple support tickets and working collaboratively with customers to understand and resolve their issues.
- Prioritizing issues and providing exceptional customer service to customers located in multiple countries.
- Creating knowledge articles to enhance our documentation and enable customers to better understand product use cases.
You will work closely with our clients to implement their platforms in various environments, requiring strong technical skills and a customer-focused approach.
RequirementsTo succeed in this role, you must possess:
- At least 2 years of relevant experience in a Level 2 Technical Support or DevOps role.
- Proficiency in REST and RESTful APIs, with experience in customer-facing roles.
- A high school diploma or equivalent is required, while a degree in a related field is desirable.
- Eager learning attitude and willingness to delve into various technical areas.
Nice-to-have skills include:
- Networking and web architecture expertise, including HTTP.
- Experience with Containers/Cloud Platforms (Docker, Kubernetes, AWS, GCP, Azure).
- Familiarity with Access Management products, Identity Providers, Oauth2 protocol, and JSON Web Token standard.
- Knowledge of databases (ideally MongoDB or RDBMS) and search engine expertise (ElasticSearch) is a plus.
As a valued member of our team, you can expect:
- A competitive salary range of 90-105 zł/h netto (B2B contract via Devire).
- A long-term contract, offering stability and growth opportunities.
- Multisport card, life insurance, and private medical care as part of our benefits package.
We are a partnership dedicated to self-employed IT specialists, executing projects for leading IT companies. Our mission is to provide innovative solutions and bring cutting-edge technology to the market.
-
Remote, Yorktown Heights, Czech Republic CouponFollow, a System1 Company Full timeAbout the RoleWe are seeking an experienced Senior Data Engineer to join our team at CouponFollow, a rapidly growing international company dedicated to helping shoppers save money effortlessly. As a key member of our data engineering team, you will play a crucial role in developing robust data solutions that power one of the most popular shopping platforms...
-
Remote, Yorktown Heights, Czech Republic CouponFollow, a System1 Company Full timeDeep Familiarity with dbt: Must have hands-on experience with Snowflake and dbt (data build tool) Mastery of SQL and Database Management: Strong command of SQL and production databases Proven BI and Analytics Expertise: Skilled in producing dashboards with BI tools like Sigma, Tableau, PowerBI, Periscope, or Looker Effective Problem-Solving and...
-
European Market Sales Expansion Specialist
2 weeks ago
Remote, Czech Republic IPCOM Full timeJob DescriptionWe are seeking a highly skilled Sales Manager to join our team at IPCOM and take on the challenge of expanding our sales opportunities in the European market. This is a remote work opportunity that requires strong communication skills, ability to persuade and negotiate, as well as teamwork skills.The ideal candidate will have minimum 1 year of...
-
Senior Software Engineer
2 weeks ago
Remote, Budapest, Czech Republic Peakfs Full timeJob DescriptionWe are seeking an experienced Senior Software Engineer to join our team at PEAK, a leading company in the financial technology sector. The ideal candidate will have a strong background in software development and a passion for working with cutting-edge technologies.About UsAt PEAK, we believe in creating a supportive work environment that...
-
Remote, Poznań, Czech Republic NetFire Full timeAbout NetFireWe are a cloud technology company based in New Jersey, USA. Our focus is on engineering and delivering high-quality products and solutions to businesses of any size.
-
DataOps Engineer for Big Data Technology
1 week ago
Remote, Czech Republic Adaptiq Full timeAbout the Role:Adaptiq is seeking a skilled DataOps Engineer to join our team. This role is ideal for someone dedicated to building and supporting high-quality data products and processes.The successful candidate will be responsible for maintaining the quality of our data services and knowledge platform across all product data processes. This includes...
-
Software Engineering Manager
11 hours ago
Remote, Wrocław, Czech Republic Infermedica Sp z.o.o Full time5+ years of experience in a relevant engineering discipline (Priority for: data engineering, AI Engineering or Data Science). 2+ years of experience managing teams. Demonstrated success in leading and contributing to AI-focused projects, preferably in areas like knowledge representation, reasoning, knowledge graphs and ontology development. Proficiency in...
-
Remote, Czech Republic Boneffice Systems Full timeBachelor’s or Master’s degree in Power Engineering, Electric Engineering, or a related field. 2+ years of experience in the projects related to the power generation industry, with a focus on fossil fuel power plants. Deep knowledge of power plant operation, including an understanding of efficiency improvement methods and emission reduction...
-
MS Dynamics System Support Specialist
2 days ago
Remote, Czech Republic Devire Full timeDevire is a leading international recruitment and outsourcing company specializing in employer branding services. With over 30 years of experience, we represent top employers on the European market, delivering comprehensive projects to find managers and specialized staff, implementing cutting-edge IT solutions, and supporting our clients' employer image.We...
-
Remote, Czech Republic Speechify Full timeSpeechify is the pioneering force behind revolutionizing how we consume information. Our innovative technology allows users to effortlessly listen to articles, documents, and books on their devices.We're looking for an exceptional Senior Android Engineer to join our core team and shape the future of our new Android app. As a key member, you'll be...
-
Tech Support Engineer
2 weeks ago
Remote, Czech Republic Devire Full time2 years of relevant experience in a previous hands-on Level 2 Technical Support or DevOps role 2 years experience with REST and RESTful APIs Required experience in customer facing role Eager learner, ready to dig into many technical areas High school diploma required Nice to have (desired skills): Networking/web architectures including HTTP Containers /...
-
Remote, Warszawa, Czech Republic Winged IT Full timeCompany OverviewWinged IT's client is a pioneering FinTech company focused on returning consumer funds. Their cutting-edge chargeback mitigation solution achieves remarkable success rates.
-
Technical Support Engineer @ Appsmith
3 months ago
Remote, Czech Republic Appsmith Full timeMust have skills 5+ yrs of experience interfacing with customers and assisting them with support requests for a technical product Hands-on experience in Javascript (JS) Previously supported NoSQL or SQL database Ability in creating and improving technical documentation to help users help themselves Fixing bugs in our codebase Having a great urge to learn...
-
Financial Technology Strategist for DevBrother
4 weeks ago
Remote, Czech Republic DevBrother Full timeJob DescriptionWe are seeking a skilled Financial Technology Strategist to join our team at DevBrother. This is an exciting opportunity to lead the development of our trading platform, providing a seamless experience for our global retail customer base.About the RoleDevelop and implement a comprehensive technology strategy that aligns with the company's...
-
Remote, Wrocław, Warszawa, Kraków, Czech Republic Holisticon Connect Full timeJob OverviewHolisticon Connect is a dynamic custom software development company with offices in Poland and a team of over 140 people. We are currently looking for a talented Data Engineer to join our AI, Analytics & Data department and work on data transformation projects for a renowned global fashion company based in Sweden.About the RoleWe are seeking an...
-
Product Support Engineer @ Let's Do This
3 days ago
Remote, Kraków, Czech Republic Let's Do This Full timeWe strive to deliver an impeccable product to our users, and a significant part of that vision is ensuring our product runs smoothly and that any issues are promptly addressed. As a Product Support Engineer at Let's Do This, you won't just be a ticket solver. You will be integral to our product's success and the happiness of our users. Empowered with the...
-
Technical Support Engineer
1 month ago
Remote, Czech Republic Appsmith Full timeAbout the RoleAppsmith is seeking a skilled Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch product support to our customers via various channels.Key ResponsibilitiesProvide exceptional customer support via chat, email, or social media forumsDebug database connections and...
-
Senior Fullstack Engineer
2 months ago
Remote, Warszawa, Czech Republic Winged IT Full time5+ years of experience as a Full Stack Engineer, with strong expertise in Ruby on Rails; Strong proficiency in JavaScript (jQuery, Stimulus); Experience with database management, particularly MySQL or AWS; Hands-on experience with Heroku, AWS services, and infrastructure as code (Terraform); Proven experience working with CI/CD pipelines, automated testing...
-
Remote, Kraków, Czech Republic Infogain Technologies Sp. z o.o. Full timeJob DescriptionWe are seeking a skilled Cloud Engineer to join our team at Infogain Technologies Sp. z o.o. in Poland. As a key member of our cloud engineering team, you will be responsible for delivering support for new and existing features of Google Cloud Compute Engine API in open source Terraform Google Cloud Platform Provider.In this role, you will...
-
Remote, Kraków, Czech Republic N-iX Full timeAbout N-iXWe are a leading software engineering company with over 30 million monthly users in the European online car market, present in 18 countries.