Pega Application Support Specialist

1 week ago


Łódź, Łódź Voivodeship, Czech Republic emagine Sp. Z o.o. Full time
Pega Application Support Specialist

We are seeking a skilled Pega Application Support Specialist to join our team at emagine Sp. Z o.o. The ideal candidate will have experience in Pega application support, including monitoring, debugging, and troubleshooting.

Key Responsibilities:
  • Manage, analyze, and resolve incidents and problem tickets in a timely manner to ensure minimal disruption to business operations.
  • Identify and address vulnerabilities within the Pega application to ensure system security and compliance.
  • Monitor the performance and health of Pega applications to ensure optimal functioning and prompt identification of any issues.
  • Facilitate the deployment of new releases and changes through the Pega Deployment Manager, ensuring smooth transitions and minimal impact on production.
Requirements:
  • Pega certification and experience in Pega application support.
  • ITIL certification and experience in incident and problem management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
What We Offer:
  • A competitive salary of up to 135 PLN/h net + VAT.
  • A hybrid work model with 1 day/week in the office in Łódź.
  • Opportunities for professional growth and development.
  • A dynamic and collaborative work environment.


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