Technical Support Specialist at Orienta Hungary
2 weeks ago
Orienta Hungary Kft. is a leading enterprise that focuses on innovative technological solutions in waste management, selective collection, and return systems.
We are looking for a highly skilled Technical Support Specialist to join our team.
Job Description:- To receive and record incoming fault reports from customers
- To perform remote troubleshooting and provide guidance to customers
- To organize repair work and coordinate the service team
- To notify the service team and create work orders
- To monitor the troubleshooting process and maintain continuous communication with stakeholders
In addition to these responsibilities, the successful candidate will also be required to perform other administrative tasks as necessary.
The ideal candidate will have excellent problem-solving skills, strong communication skills, and the ability to work well under pressure.
Required Skills and Qualifications:- Enterprise resource planning (ERP) skills
- Proficient in MS Office at a user level
- A flat organizational hierarchy and an open-door policy
- Regular employee satisfaction surveys
- A friendly atmosphere and supportive team
- Regular company events and community programs
- Sport subscription
- Private healthcare
- Cafeteria
- Free coffee
- Modern office space
-
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