Technical Support Engineer @

24 hours ago


Remote Wrocław, Czech Republic Piwik PRO Full time
What skills do you need?
  • Fluent command of English (both in writing and speaking) and confidence to communicate in formal conversations,
  • Knowledge of HTML/CSS/JS
  • Familiarity with in-browser developer tools
  • Analytical mind and a can-do attitude

We don't expect you to have a commercial experience. But we're looking for true technology enthusiasts with some hands-on experience under the belt. Don't forget to include university/ bootcamp/open-source projects you've been involved in and you're truly proud of in your CV

Possessing these assets would be a huge advantage
  • Database knowledge - familiarity with retrieving and analyzing customer data
  • Basic knowledge of APIs & integrations
  • Hands on experience with tag management systems
  • Previous experience in working with corporate clients

You have an opportunity to join the Support team and become a subject matter expert on the Cookie Information Consent Management Platform. You will support our customers' technical teams and power users of the platform to ensure frictionless user experience. 

,[Finding or figuring out the proper solutions to customer's technical challenges, , Helping customers to use our products more effectively, , Assisting customers in our product configuration, technical implementation and integration with external tools,  , Being the voice-of-customer internally e.g. when giving feedback to product, marketing and sales teams. ] Requirements: HTML, CSS, JavaScript Additionally: Sport subscription, Training budget, Private healthcare, Flat structure, Small teams, International projects, Free coffee, Bike parking, Shower, Free snacks, Free beverages, Modern office.

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