Service Administration Specialist with English Expertise

4 days ago


Warszawa, Mazovia, Czech Republic Mettler-Toledo Full time
Overview

Mettler-Toledo, a global leader in precision instruments and services, is seeking an experienced Service Administration Specialist to join our Backoffice team.

Salary and Benefits

We offer a competitive salary of approximately $45,000 - $60,000 per annum, depending on location and experience. Our benefits package includes:

  • Contract of employment
  • Annual bonus
  • Festive benefits paid in April and December
  • Flexible working hours
  • Hybrid work model (3 days a week from home)
  • Medical care with basic dental package
  • Possibility to extend medical care to family members and/or Damian Medical Center
  • Life insurance with possible extension for your family members
  • Medicover Sport card
  • Language courses
  • Paid employee referral program
  • Wellbeing activities
  • Space for your initiatives, charity & CSR actions, and improvement ideas
  • Supporting your development through vast training offer
  • Discounts for meals and cosmetics at Poleczki & Platan Business Park
Job Description

The successful candidate will be responsible for managing customer data, updating data in the system based on information delivered by technicians or customers. They will also administer service contracts, respond to customer email enquiries related to contract maintenance, create agreed contract features relevant for appropriate services, invoice contracts, and ensure timely and accurate billing to customers. Additionally, they will cooperate with business partners in countries supported by the team, ensure complete and timely electronic archiving of all relevant documents, and prepare statistics and reports related to service administration.

Requirements and Qualifications

To succeed in this role, you should have:

  • 2-3 years' professional experience in similar positions
  • Very good knowledge of English
  • Well-developed MS Office skills
  • Quick perception, excellent attention to detail
  • Focus on time frames
  • Ability to work according to clearly defined rules
About Mettler-Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.



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