Service Administration Specialist with English

3 weeks ago


Warszawa, Mazovia, Czech Republic Mettler-Toledo Full time

About the Role

We are seeking a highly skilled Service Administration Specialist with excellent English language skills to join our Backoffice team. As a Service Administration Specialist, you will be responsible for ensuring the high quality and professionalism of our day-to-day service activities within agreed KPIs.

Key Responsibilities

  • Effective service orders processing in SAP
  • Control quality and completeness of reports delivered by technicians
  • Enter order confirmations into the system
  • Invoicing of services, repairs and installations
  • Ensure timely and accurate billing to customers
  • Maintaining customer information and device database in CRM
  • Cooperation with business partners in countries supported by the team

Requirements

  • 2 years' professional experience in Backoffice positions
  • Very good knowledge of English
  • Very good MS Office skills
  • Quick perception, excellent attention to detail
  • High customer orientation and focus on service quality and timeliness

What We Offer

  • Contract of employment
  • Annual bonus
  • Festive benefits paid in April and December
  • Flexible working hours
  • Hybrid work model (3 days a week from home)
  • Medical care with the basic dental package
  • Possibility to extend medical care to family members and/or Damian Medical Center
  • Life insurance with possible extension for your family members
  • Medicover Sport card
  • Language courses
  • Paid employee referral program
  • Wellbeing activities
  • Space for your initiatives, charity & CSR actions, and improvement ideas
  • Supporting your development through a vast training offer
  • Discounts for meals and cosmetics at the Poleczki & Platan Business Park
  • A diverse and inclusive workplace

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.



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