
Senior Client Relationship Manager
5 days ago
Efigence SA is a pioneering technology company that prioritizes its people, fostering a collaborative environment of over 150 dedicated professionals. With a rich history dating back to 1995, we have successfully implemented hundreds of projects across various sectors, including banking, insurance, e-commerce, and more. Our achievements have been recognized through prestigious awards, solidifying our position in the industry.
Job Description
As a Senior Client Relationship Manager at Efigence SA, you will play a pivotal role in building and maintaining strong relationships with existing clients. Your primary focus will be on understanding their needs, identifying opportunities for upselling and cross-selling our services, and driving revenue growth.
Key Responsibilities:
- Developing and maintaining strong relationships with key decision-makers at existing clients.
- Identifying opportunities for upselling and cross-selling our services to existing clients.
- Developing and implementing account plans to achieve revenue targets.
- Conducting regular meetings and check-ins to understand client needs and gather feedback.
- Collaborating with technical and project management teams to ensure client satisfaction and timely delivery of services.
- Providing regular reports on account performance and progress towards targets.
- Driving sales growth and increasing the company's sales result.
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