IT Support Specialist for MacOS and Server Platforms

2 days ago


Remote Katowice, Czech Republic Jamf Full time

At Jamf, we empower our employees to do their best work. We are seeking a highly skilled Technical Support Specialist I to provide technical assistance to customers related to the installation, troubleshooting, and integration of Jamf products and supporting technologies.

Key Responsibilities
  • Utilize available resources to resolve support issues independently and as part of a team.
  • Work firsthand with customers to troubleshoot, recreate, and/or resolve support issues related to JAMF products and supporting technologies.
  • Answer local support number and contribute to the global support resource pool.
Requirements:
  • Tech Support/ Admin Experience
  • Customer Service Experience
  • Team player
  • Problem solving skills
  • macOS, server platforms
Benefits
  • International projects
  • Small teams
  • Apple equipment
  • Sport subscription
  • Training budget
  • Private healthcare
  • Free coffee
  • Bike parking
  • Shower
  • Free snacks
  • Play room
  • No dress code
  • Modern office
  • Kuchnia
Estimated Salary: 30,000 - 40,000 PLN per year (based on location)
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