IT Support Specialist for MacOS and Server Platforms
2 days ago
At Jamf, we empower our employees to do their best work. We are seeking a highly skilled Technical Support Specialist I to provide technical assistance to customers related to the installation, troubleshooting, and integration of Jamf products and supporting technologies.
Key Responsibilities- Utilize available resources to resolve support issues independently and as part of a team.
- Work firsthand with customers to troubleshoot, recreate, and/or resolve support issues related to JAMF products and supporting technologies.
- Answer local support number and contribute to the global support resource pool.
- Tech Support/ Admin Experience
- Customer Service Experience
- Team player
- Problem solving skills
- macOS, server platforms
- International projects
- Small teams
- Apple equipment
- Sport subscription
- Training budget
- Private healthcare
- Free coffee
- Bike parking
- Shower
- Free snacks
- Play room
- No dress code
- Modern office
- Kuchnia
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