Customer Service Specialist

6 days ago


Kraków, Lesser Poland, Czech Republic Goldman Recruitment Full time
  • communicative English (minimum B2),
  • proficiency in Croatian at a fluent level (C1) - mandatory,
  • proficiency in additional European language at a fluent level (C1) - mandatory,
  • enthusiastic and communicative approach,
  • willingness to embrace new challenges and opportunities,
  • strong teamwork skills with a focus on internal and external customers.

For our Client, a leading global business services provider, we are looking for enthusiastic and communicative individuals to join their team in Kraków. This company is renowned for its dedication to customer satisfaction and innovation, offering a vibrant work environment that emphasizes professional growth and collaboration.

We offer:
  • hybrid work model,
  • flexible working hours,
  • private medical care,
  • myBenefit Cafeteria Platform,
  • group life insurance,
  • employee discount,
  • annual bonus,
  • additional day off for your birthday,
  • two extra days off per year,
  • professional development,
  • possibility of growth,
  • international team environment,
  • relocation package,
  • company events and initiatives,
  • family atmosphere,
  • attractive office location.
,[handle and respond to business inquiries and incoming calls efficiently,, address customer questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, and terms and conditions using available resources,, process customer requests and ensure data accuracy by updating our database regularly,, keep detailed records of all customer interactions in our ticketing system,, support the deployment and adoption of new IT solutions within the team,, develop and propose innovative ideas aimed at enhancing customer satisfaction and experience,, collaborate with and support team members to help them build their skills and capabilities,, engage in cross-departmental projects, contributing beyond the scope of regular duties.] Requirements: Additionally: International projects, Training budget, Private healthcare, Sport subscription, Small teams, Free coffee, Modern office, In-house trainings, No dress code.

  • Kraków, Lesser Poland, Czech Republic Cathay Pacific Full time

    Company OverviewCathay Pacific is one of the world's leading airlines, dedicated to providing exceptional customer service and connecting people with exciting destinations worldwide.We strive to be the best airline by exceeding expectations in every aspect of our business. Our team members are passionate about travel and committed to delivering outstanding...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Your profile:English language knowledge min. B2/C1 level,German language knowledge min. B2/C1 level,Good written and oral communication skills, with excellent attention to detail,The ability to apply judgment on the job and the ability to effectively multi-task in a deadline-driven atmosphere,Good time management, prioritization, and ability to work without...


  • Kraków, Lesser Poland, Czech Republic Teleperformance Poland Full time

    Fluent in English (spoken and written).Fluency in Danish or Finnish language.Strong communication and teamwork abilities.Technical aptitude for reporting IT incidents.Service-minded, proactive, and self-driven.Flexible and result-oriented with a strong focus on quality.Nice to have:Knowledge of GDPR, AML, KYC, and e-commerce guidelines.Fin-tech...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    As an Enterprise Engineering Specialist at Antal, you will be responsible for designing and implementing tooling and automation solutions that underpin the software development lifecycle.This is a unique opportunity to work with a dedicated team focused on fostering a data-driven culture across the organization. The strategy involves protecting data through...


  • Kraków, Lesser Poland, Czech Republic Teleperformance Poland Full time

    About Our CompanyWelcome to Teleperformance Poland, a leading provider of innovative payment solutions and financial services. We empower businesses and consumers alike to thrive in an increasingly digital world with our commitment to excellence and passion for innovation.Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our...


  • Kraków, Lesser Poland, Czech Republic Synerise Full time

    What will make us a perfect match?English at an advanced level (B2 minimum), both written and spoken.Experience in related customer-facing roles.Demonstrated analytical and problem-solving skills, particularly those that apply to a "Big Data" environment.Willingness to cooperate with customers in the form of a ticket as well as providing technical...


  • Kraków, Lesser Poland, Czech Republic Goldman Recruitment Full time

    Company OverviewAs a leading global business services provider, our client is renowned for its dedication to customer satisfaction and innovation. This enables us to offer a vibrant work environment that emphasizes professional growth and collaboration.


  • Kraków, Lesser Poland, Czech Republic Synerise Full time

    At Synerise, we are a team of innovators who aim to bring technology change to the business world. Our next-generation, fully personalized and AI-driven customer experience platform has successfully delivered outstanding ROI in more than 30 markets for industry leaders in Retail, Banking, eCommerce, Automotive, Insurance, and Telco.We process over 150...


  • Kraków, Lesser Poland, Czech Republic PCMI sp.o. Full time

    About PCMIPCMI is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We operate in a dynamic, entrepreneurial environment with teams located in the US, Poland, and Thailand working collaboratively to build our PCRS platform.The platform automates the full administration...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Educational Background: Degree in finance, accounting, business, or a related field.Technical Skills: Experience with Microsoft Office (Word, Outlook, Excel, Access), proficiency with enterprise technologies such SAP, SAP FSCM as well as ideally experience with integrated CBC Software SolutionsExperience: Min 1 Years of-...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Job Summary:We are seeking a highly skilled Senior Automotive Electronics Specialist to join our team at Antal. As a key member of our engineering department, you will be responsible for managing customer hardware requirements and translating them into detailed product specifications.About the Role:In this role, you will collaborate with stakeholders to...


  • Kraków, Lesser Poland, Czech Republic Motorola Solutions Systems Polska Full time

    About Motorola Solutions Systems PolskaWe are a leading provider of mission-critical communication solutions, serving public safety and commercial customers around the world.Job DescriptionWe are seeking a highly skilled Software Validation Specialist to join our team. The successful candidate will play a critical role in ensuring the quality and reliability...


  • Kraków, Lesser Poland, Czech Republic Branchspace sp. z o.o. Full time

    What experience is requiredAbout You:Bachelor's degree in business administration, marketing, or a related field.A flexible person who thinks outside the box and possesses a real can-do attitudeExcellent communication and interpersonal skills.Good knowledge of the sales cycle and sales and marketing methodologiesFull Fluency in EnglishAbility to multitask...


  • Kraków, Lesser Poland, Czech Republic Arche Consulting Full time

    Customer service experience,English language knowledge min. B2/C1 level,German language knowledge min. B2/C1 level,Good written and oral communication skills, with excellent attention to detail,The ability to apply judgment on the job and the ability to effectively multi-task in a deadline-driven atmosphere,Good time management, prioritization, and ability...


  • Kraków, Lesser Poland, Czech Republic Espeo Software Full time

    About the RoleWe are seeking a highly skilled Data Platform Specialist to join our agile development team at Espeo Software in Kraków. As a key member of our engineering team, you will be responsible for designing, developing, and maintaining robust data platform solutions and features from concept to production.Key Responsibilities:Design and develop...


  • Kraków, Lesser Poland, Czech Republic PCMI sp.o. Full time

    About PCMIPCMI is a leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We operate in a fast-paced, entrepreneurial environment.Our teams in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all...


  • Kraków, Lesser Poland, Czech Republic AVENGA Full time

    At Avenga, we are seeking a talented and experienced Cloud QA Automation Specialist to join our team.About the Role:We are looking for a skilled Software Quality Assurance Engineer with a focus on cloud-based applications. As a Sr. Software Quality Assurance Engineer - Cloud Focus, you will be responsible for designing, developing, and maintaining automated...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Job OverviewCash Collection Specialists with German, French, or Dutch proficiency are sought after by Antal to provide expert treasury collection services. As a key member of the team, you will utilize your excellent communication skills and technical knowledge to drive efficient payment processes.


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    About the CompanyWe are a specialist technology department within HSBC, providing services and solutions for Investment Bank businesses. Our systems enable transactions across multiple asset classes, and our teams work closely with business counterparts to deliver high-throughput systems.


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    At Antal, we're seeking a highly skilled Problem Resolution Engineer to join our team in Cracow. This role involves overseeing engineering initiatives that address product issues throughout the lifecycle of automotive solutions.The ideal candidate will have experience in the automotive industry with increasing responsibility, particularly in Systems...