Sales Operations Coordinator with Italian

4 days ago

Brno, South Moravian, Czech Republic Atlas Copco Full time 450,000 - 600,000 per year


We are looking for youWhat will you do?
  • You will be the central point of contact for one of Atlas Copco's brands - Edwards, a leading manufacturer of vacuum equipment.
  • Our customers are companies from different industries, and you will be in charge of their order-related and other complex queries. You will interface with sales and service teams, technical support, logistics & supply chain, product managers, service & distribution centres, product companies, and finance teams to deliver the best-in-class customer experience.
  • Handle written and spoken communication with our customers and business partners.
  • Manage and follow up on all types of customer orders, delivery dates, and holds, and escalate where appropriate to arrange for the best on-time delivery performance possible.
  • Support the Sales team in the quotation process to provide information on price, availability, and other product-related details.
  • Manage customers' service orders in SAP, follow up with field service and repair centre teams, and advise customers about aftersales options and return processes.
  • Cooperate with your teammates and together provide first-class support to our business partners.
Who are we looking for?
  • Great level of English and Italian.
  • Great communicator, team player.
  • Energetic but patient in solving problems.
  • Able to work under stress and multitask.
  • Knowledge of SAP and other administration tools or database management systems is an advantage.
What can we offer you?
  • Good level of work-life balance. Working hours reduced to 37.5 hours per week, 5 weeks of vacation and 3 days off, various wellbeing activities such as seminars/workshops on related topics, multisport card/endorsed vouchers.
  • Possible home office, pleasant environment of our modern offices near the city center, great team of people.
  • Wide range of opportunities for further professional growth and development within the company, supportive management, clear career path, and development plans.
  • Vast portfolio and support of your continuous learning - e.g., access to LinkedIn Learning, soft skills trainings, language courses.
  • Competitive salary, annual salary increase, contribution for pension insurance, contribution for daycare for children up to the age of 3 years.

Atlas Copco

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