Services Engagement Engineer

2 weeks ago


Prague, Czech Republic SAP Full time

We are seeking an experienced Services Engagement professional to manage long-term relations between customers and SAP, ensuring successful adoption of SAP solutions. The ideal candidate will have a strong understanding of the customer's business goals and be able to provide holistic support across all SAP solutions used by the customer. Key responsibilities include understanding and analyzing customer business goals, establishing engagement setup and governance, and managing the delivery of premium engagement services. The candidate should have a solid IT and project management background, with a focus on efficient and customer-centric operations. Proficiency in SAP Solution Manager and SAP Cloud Application Lifecycle Management (SAP Cloud ALM) is required. German proficiency is also desired. This role requires strong relationship building and trust creation skills, as well as the ability to effectively resolve or drive resolution in a structured manner. The ideal candidate will have a proven track record in addressing business concerns and demonstrating how services can provide added value. We offer a highly collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options. Our company culture is focused on collaboration and a shared passion to help the world run better. We are proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity. We provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in this role and require special assistance, please contact us. We ultimately believe in unleashing all talent and creating a better and more equitable world.



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