Customer Service Agent German
3 months ago
You:
- Are business-fluent in written and spoken German and English
- Care about customers and are a communication expert
- Like to demonstrate expertise and are capable of leading customers to solutions
- Know how to avoid or solve conflicts and have great analytical skills
- Are good at administrative tasks and not afraid of long to-do lists
Bonus Skills:
- Additional business fluency in French, Italian, or Spanish
- Experience with 3D modelling, printing and digital fabrication
- Experience providing technical support for hardware products
- Familiarity with ticket or case management systems (e.g., ServiceCloud)
- Experience in a fast-growing startup environment
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktops of every designer, engineer, researcher, artist, and dental and healthcare professional in the world. Our printers are used by Google, Tesla, Gillette, New Balance, and more.
Founded in Boston in 2011, and reaching unicorn status in 2018, Formlabs is now valued at 2Bn dollars and is one of the leading 3D printer manufacturers in the world. We opened our Budapest office a few years ago to establish key Engineering and Business teams in the region. With a dynamically growing team of 75+ dedicated people, we're building a company so diverse that we can tackle any challenge.
The primary goal of our Customer Services team is to give our users the best tools and an amazing experience. At Formlabs, that means answering every question – no matter how small – and providing the resources to empower our users to innovate and create.
If you love new technology, are a natural problem-solver, and are a great communicator in business-fluent German and English, we want you as our next Customer Service Agent
We Offer:
- On-site lunch 3x a week
- Private health insurance with Medicover
- Shares in the company
- Flexible vacation policy
- Free beverages and snacks at the office
- Unlimited 3D prints
- A monthly or quarterly public transportation pass
- An inclusive, dog-friendly office with diverse and inspiring colleagues
- Development opportunities both in-house and off-site
- Fun team events
We build amazing things. Come join us
We are an equal-opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.
,[Remotely support users in learning the ins and outs of 3D printing via phone, email and chat, Keep customers ridiculously happy, Feed customer reports back to our international engineering team, Print in 3D to your heart’s content] Requirements: Analytical skills, Communication skills, technical support for hardware products, 3D modeling, 3D printing, fluency in French, Italian, or Spanish Tools: . Additionally: Private healthcare, International projects, Sport subscription, Free coffee, Canteen, Bike parking, Playroom, Shower, Free snacks, Free beverages, Free lunch, Free parking, In-house trainings, In-house hack days, Modern office, Startup atmosphere, No dress code, Free breakfast.-
Budapest, Czech Republic Fox HR Consulting Kft. Full timeConfident communication in German 0,5 year of experience in Customer Service or IT helpdesk-related role Upper-intermediate English language skills Excellent soft skills and a customer-focused mindset Being interested in IT and technical gadgets and simply enjoying surfing the Internet Looking for an international working environment Are you someone who...
-
Budapest, Czech Republic Fox HR Consulting Kft. Full timeConfident communication in German 0,5 year of experience in Customer Service or IT helpdesk-related role Upper-intermediate English language skills Excellent soft skills and a customer-focused mindset Being interested in IT and technical gadgets and simply enjoying surfing the Internet Looking for an international working environment Are you someone who...
-
German Speaking Service Desk Professional
3 weeks ago
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeJob SummaryWe are seeking a highly skilled German Speaking Service Desk Agent to join our team at Fox HR Consulting Kft. This role involves providing exceptional customer service and technical support to clients via email, chat, and telephone.About the RoleUtilize your excellent communication skills in German to resolve IT-related issues for clientsWork...
-
German Speaking IT Support Specialist
3 days ago
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeYour employer is a leading IT professional services company, transforming clients' business, operating, and technology models for the digital era.The company offers an exciting new position:Job DescriptionA German Speaking Service Desk Agent will provide comprehensive guidance and information on IT-related issues to customers via email, chat, and telephone....
-
Premium Banking Customer Service Analyst
1 week ago
Budapest VI. kerület, Czech Republic JOB Kft Full timeUniversity degree; Very good German and English language skills in word and writing; High-level MS Office knowledge; Exceptional client relations expertise. Our multinational client, a leading force in international banking, is seeking Premium Banking Customer Service Analysts with excellent German and English skills. In this role, you will be...
-
Budapest, Czech Republic Fox HR Consulting Kft. Full timeConfident communication in French Experience in Customer Service or IT helpdesk is an advantage Fluent in English for internal communication Excellent soft skills and a customer-focused mindset Being interested in IT and technical gadgets and simply enjoying surfing the Internet Looking for an international working environment Able to work in shifts - 10/5...
-
Application Support Group Agent
1 month ago
Budapest, Czech Republic Interactive Brokers Full timeEducation: Commercial apprenticeship and/or equivalent experience Personality: Self-confident, able to work independently and multitask Languages: Fluent in English, with French and German knowledge. Basic PC knowledge, Internet navigation Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention...
-
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeJob DescriptionWe are seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our Service Desk, you will provide expert technical guidance and support to our clients via email, chat, and telephone.Responsibilities:Providing comprehensive technical support and troubleshooting for complex IT issuesEnsuring all customer...
-
Lead Corporate Banking Services Specialist
1 week ago
Budapest VI. kerület, Budapest, Czech Republic JOB Kft Full timeAre you a skilled banking professional looking to excel in corporate customer service? JOB Kft is seeking a seasoned Lead Corporate Banking Services Specialist with exceptional German and English language skills.The successful candidate will be responsible for delivering top-notch banking services to corporate clients across Europe, ensuring timely and...
-
Expert Banking Client Services Specialist
3 weeks ago
Budapest VI. kerület, Budapest, Czech Republic JOB Kft Full timeAre you a customer service professional looking for a challenging role in international banking?As an Expert Banking Client Services Specialist at JOB Kft, you will play a key part in delivering exceptional service to corporate clients across Europe.Your responsibilities will include managing client portfolios, providing timely and high-quality banking...
-
International IT Support Professional
1 week ago
Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full timeJob DescriptionWe are seeking an experienced and fluent French speaking service desk agent to join our team at Fox HR Consulting Kft. As a key member of our support team, you will be responsible for providing comprehensive guidance and information on IT-related issues to customers via email, chat, and telephone.Our company is one of the world's leading IT...
-
Technical Support Specialist
1 month ago
Budapest, Budapest, Czech Republic Interactive Brokers Full timeAbout Interactive BrokersInteractive Brokers Group has been a pioneer in trading innovation since its inception. Founded in 1983, the company revolutionized the industry with the introduction of the first floor-based handheld computer. Today, Interactive Brokers is recognized as a leader in the financial services industry.We pride ourselves on being...
-
Cloud Services Account Manager
1 week ago
Budapest, Budapest, Czech Republic Pannonjob Kft. Full timeJob Description:We are seeking a seasoned Cloud Services Account Manager to join our team at Pannonjob Kft.Company OverviewPannonjob Kft. is a leading telecommunications partner company, and we are committed to delivering exceptional services to our clients.SalaryThe estimated annual salary for this position is €80,000 - 120,000, depending on experience...
-
Application Support Group Agent
1 month ago
Budapest, Czech Republic Interactive Brokers Full timeEducation: Commercial apprenticeship and/or equivalent experience Personality: Self-confident, able to work independently and multitask Languages: Fluent in English, with Russian knowledge. Basic PC knowledge, Internet navigation Interactive Brokers Group has been consistently at the forefront of trading innovation, starting with the invention of the...
-
Debt Collection Specialist
6 days ago
Budapest, Budapest, Czech Republic MP Solutions Kft. Full timeMP Solutions Kft. - Job DescriptionThis role is part of a global leader in the design, manufacture, and distribution of ophthalmic lenses, optical equipment, and eyewear.About the CompanyA strategic merger has formed this organization, combining expertise in lens technology with iconic brands and retail excellence.The company serves over 150 countries,...
-
Credit Controller @ MP Solutions Kft.
1 month ago
Budapest, Czech Republic MP Solutions Kft. Full timeEducational Background in Economics is preferable At least 1 year of experience in similar position Strong problem solving skills Solid experience with Excel Contracts and Trade Terms Negotiation skills Processes & Information Systems Time Management Hungarian and English language knowledge This global leader excels in the design, manufacture, and...
-
3D Printing Customer Support Specialist
4 weeks ago
Budapest, Budapest, Czech Republic Formlabs Kft Full timeWe are seeking a highly skilled and motivated individual to join our Customer Services team as a 3D Printing Customer Support Specialist.At Formlabs, we're passionate about empowering designers, engineers, researchers, artists, and dental and healthcare professionals with groundbreaking professional 3D printers. Our mission is to make high-quality 3D...
-
Airport Operations Manager
5 hours ago
Remote, Budapest, Czech Republic Manpower Magyarország Full timeWe are looking for a highly skilled and experienced Airport Operations Manager to join our team at Budapest Airport.About the RoleAs an Airport Operations Manager, you will be responsible for ensuring the smooth operation of flights and providing exceptional customer service to passengers. Your role will involve resolving complex issues promptly and...
-
Financial Services Expert for Global Clients
2 weeks ago
Budapest, Budapest, Czech Republic Interactive Brokers Full timeUnlock Your Potential in a Dynamic Trading EnvironmentWe are seeking an experienced Financial Services Expert to join our team at Interactive Brokers, where you will play a vital role in delivering exceptional client service and support.About the RoleThis is an exciting opportunity for a motivated and customer-focused professional to work with our global...
-
AI Developer with RAG Expertise
1 day ago
Budapest, Budapest, Czech Republic Peak Full timeAbout PeakPeak is a pioneering company at the forefront of innovation, shaping the future of finance through cutting-edge AI solutions. Our mission is to harness the power of artificial intelligence to drive meaningful change in the industry.Job DescriptionWe're seeking an exceptional AI Developer with RAG Expertise to join our team. As a key member, you'll...