L1 Customer Support Engineer @ Keepit

Required skills: 1 year of customer support experience in the IT sphere Familiarity with Ticketing Systems: experience using ticketing systems like Freshdesk, Zendesk or Jira/Confluence to report and manage/document internal information. Advanced level of English Good communication skills and ability to convey complex information effectively Being accurate...

We are seeking a skilled Customer Support Engineer to join our team at Keepit. As a pioneer in SaaS Data Protection, we offer a unique opportunity to work with cutting-edge technology and provide exceptional customer service.As a Customer Support Engineer, you will be responsible for resolving technical issues related to our cloud platform and backup...

Job Title: Cloud Support Specialist for Microsoft 365 and SaaS SolutionsAbout the Role: Keepit is a leading provider of cloud data protection solutions. We are seeking an experienced Cloud Support Specialist to join our team in Krakow, Poland.Salary: Estimated salary is between €25,000 and €35,000 per year, depending on experience.Company Overview: At...

At Keepit, we're shaping the future of cloud data protection on a global scale. Our platform provides customers with the best cloud backup solution in the market, designed to protect them against everything from ransomware to simple accidents.We're looking for a skilled Technical Support Specialist to join our 24/7 Support team. You will work up to 170 hours...

Required skills: At least 1 year of experience or degree in cybersecurity or governance, risk and compliance (GRC) in a technology company Effective communication skills (oral and written) at all levels of the organization Ability to systematize data and offer effective solutions in conditions of limited time Understanding of Risk Analysis and Compliance...

Good modern C++ understanding   Good understanding of TCP, HTTP, RESTful APIs and XML   Working and coding experience for Linux systems   General SQL understanding   Do you want to join us on an ambitious mission to secure the digital world? Keepit is looking for a Linux-based C++ Developer to join our Internal Tooling Team in Krakow,...

We are seeking an experienced Cybersecurity Expert to join our Information Security Department in Krakow, Poland.Company OverviewAt Keepit, we strive to secure the digital world by implementing robust security practices throughout our organization. As a growing business, we need professionals who can design, implement, and refine our security policies to...

Company OverviewKeeper of Memories (Keepit) is an innovative company dedicated to securing the digital world by providing cloud-based backup services.Salary and BenefitsWe offer attractive compensation packages, including private healthcare, life insurance, and comprehensive benefits. Our employees also enjoy full multisport card compensation, employee...

We are seeking a highly skilled Senior Cybersecurity Specialist to join our team at Keepit in Krakow, Poland. This role will play a crucial part in maintaining the highest standards of information security within our organization.Job Description:This position involves working closely with various teams to develop and implement effective risk management...

We are seeking an experienced Collaboration Engineer to provide remote troubleshooting support on a priority basis within the customer network to resolve UC Collaboration related issues.Job DescriptionAs a Collaboration Engineer, you will be responsible for:Effectively utilizing complex lab setups to duplicate and solve problems and validate planned changes...

As a member of the Forms support team, you will be responsible for delivering exceptional customer support via email, video/phone call, and occasionally chat-based support.Key Responsibilities:Leverage your problem-solving skills to tackle complex issues and provide innovative solutions.Collaborate with cross-functional teams to enhance customer advocacy and...

Required: Work closely with the Formstack team to answer questions, provide feedback, and assist in finding use-case solutions 1-2 years of Customer Support experience in a moderately technical environment. Fluent in English (C1 level) Proactive, resourceful, and, more importantly, empathetic Able to work successfully with minimal oversight Ability to...

Bachelor’s Degree in an IT-related field and 3+ years of experience in Technical Support or equivalent customer-facing technical role, or 5+ years in an equivalent technical role Experience with programming environments – not necessarily as a developer (e.g. Java, Python, JavaScript, C#, Ruby, C++, etc.) Experience with supporting cloud-based...

Cisco Systems is seeking a skilled Operations Engineer to join our team. As an Operations Engineer, you will be responsible for ensuring the smooth operation and reliability of our Webex Contact Center and Webex Calling services.Role OverviewThis role requires a strong technical background, with experience in analyzing, configuring, and fixing products, as...

Requirements: Minimum of 4 years experience in a Customer Success role, managing large accounts. Native-level English proficiency. Experience from a SaaS B2B company - is a must have a requirement Proficiency with development environments. Strong technical and problem-solving abilities. Proven history of delivering substantial value to...

What We’re Looking For Master’s or Engineering degree in Electrical, Electronics, Mechatronics, or a related field. Preferably, experience with Automotive Electronics Control Units. Knowledge of ISO 26262 product development processes. Expertise in requirements elicitation, analysis, definition, and management, including experience with tools like...

We are seeking an experienced Enterprise Software Engineer to join our team at ALDI Tech Hub. As a key member of our software development team, you will be responsible for creating and maintaining complex software applications that support our Marketing, CRM, and CIAM initiatives.Key ResponsibilitiesCreate, adjust, and optimize front-end solutions for CRM &...

About the RoleWe are seeking a highly skilled Atlassian DevOps Engineer to join our Collaboration Tooling team at HSBC Technology Poland. As a key member of our team, you will be responsible for delivering tooling and support to all Value Streams within our organization. This is an exciting opportunity to work with cutting-edge technology and be a part of a...

Job Title: Atlassian DevOps Engineer for HSBC Technology PolandAbout Us:HSBC Technology Poland is a leading technology company that delivers innovative solutions to the financial industry. Our team of experts works tirelessly to design, build, and maintain cutting-edge products that meet the evolving needs of our customers.Job Description:We are seeking an...

We're seeking a talented Software Engineer to join our Product Engineering team at Zowie, where you'll play a key role in shaping the future of customer experience.About Us:At Zowie, we're revolutionizing customer experience with AI-powered solutions. Our technology helps top online brands connect faster, personalize better, and solve smarter. With over 1.2M...