Salesforce Customer Support

5 days ago


Remote, Czech Republic Link Group Full time
  • Experience supporting sales teams with solution selling and bundle management.
  • Proficiency in Salesforce CRM and Salesforce CPQ.
  • Strong problem-solving and analytical skills.
  • Ability to document processes and highlight areas for improvement.
  • Excellent coordination and communication skills to align with sales, customers, and product teams.
,[Utilize Salesforce CRM to manage opportunities effectively., Use Salesforce CPQ for quoting, BOM (Bill of Materials) management, and pricing., Identify gaps and inconsistencies in the tool stack and resolve them through manual interventions., Document and highlight current-state process gaps to drive improvement initiatives., Coordinate with sellers to understand customer requirements and validate BOM and product configurations with the product team., Facilitate discussions across functions with a consultative approach., Manage BOM configurations and ensure accuracy., Develop pricing based on the established price book., Quickly ramp up and adapt to changes in Deal Desk and Configure Price and Quote processes.] Requirements: Salesforce, CRM, CPQ, Analytical skills, Communication skills, Problem-solving skills Tools: Agile, Scrum.

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