Customer Support Specialist for Authors

Supporting Authors and Publishing ProfessionalsWe are seeking a highly skilled Content Support Specialist to join our team at Reedsy. As a key member of our support team, you will be responsible for providing exceptional support to authors, creative publishing professionals, and optimizing conversion.About the Role:Offer support to authors and publishing...

About the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Reedsy. As a key member of our operations team, you'll be responsible for delivering exceptional support to authors and publishing professionals.Your primary focus will be on providing timely and effective assistance to customers, ensuring their needs are met and...

We are seeking a highly skilled Customer Support Specialist to join our team at Antal, where you will be working on fully remote basis. In this role, you will have the opportunity to develop your skills and experience in customer service, communication, and problem-solving.

About the RoleWe are seeking a talented and motivated individual to join our team as a Customer Happiness Intern. In this role, you will be responsible for providing exceptional support to authors and publishing professionals, helping them navigate our platform and overcome any challenges they may face.As a key member of our team, you will play a crucial...

Role OverviewReedsy is a curated marketplace for publishing professionals, aiming to give authors the tools and resources they need to create beautiful books.We're looking for an ambitious individual to join our team as a Customer Happiness Intern, responsible for offering support to authors, optimizing conversion, and suggesting product features based on...

Job DescriptionWe are seeking a dedicated Customer Support Specialist to provide exceptional service to our clients. As a representative of our brand, you will be the face of our company, ensuring that customers receive top-notch support via chats, emails, and calls.About UsOur company, Wow 24/7, specializes in producing natural health and beauty products,...

Our requirements: Fluent/advanced English (MUST!) Spanish is a huge +  Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00) An experienced PC user (General Microsoft Windows knowledge) Existing technical background or a strong desire to explore the...

knowledge of languages: German and English, both on B2 level strong customer orientation and communication skills good MS Office skills SAP knowledge is an advantage, but is not necessary previous customer-related experience will be a plus good problem-solving skills position: Customer Support Specialistlanguages: German, Englishfully...

Job DescriptionWe are seeking a dedicated customer support specialist to join our team at Wow 24/7. As a key member of our support team, you will provide exceptional service to our clients via chats, emails, and calls, ensuring their satisfaction and building strong relationships.About the RoleThis is a full-time position with the opportunity for short-term...

Our team at B2B Soft is looking for a skilled Customer Support Specialist to join our dynamic team. As a key member, you will play a crucial role in providing timely and accurate information about our products to existing and prospective customers.Key ResponsibilitiesHelp customers with software and hardware configurations, billing, and merchant...

About the RoleWe're seeking a highly skilled Customer Experience Optimizer to join our team at Reedsy. As a key member of our support team, you will be responsible for delivering exceptional customer experiences, optimizing conversion rates, and providing top-notch support to authors and publishing professionals.Job DescriptionYour primary focus will be...

Job OverviewWe are looking for a skilled IT Support 2nd Line professional to join our team at Devire Outsourcing IT, where we offer long-term contract opportunities for self-employed IT specialists.Salary and BenefitsThe selected candidate can expect a competitive salary of 4200 - 4620 PLN per month (approximately 90-105 zł/h netto), along with benefits...

We're seeking a seasoned customer support professional to join our team at Reedsy.About the RoleAs a key member of our support team, you will be responsible for offering top-notch assistance to authors and publishing professionals, ensuring their needs are met and exceeded.Your primary goal will be to provide exceptional support experiences, troubleshooting...

About the RoleWe are seeking a highly motivated Business Development Support Specialist to join our team. In this role, you will be responsible for responding to customer inquiries and educating them on our products through chat and email.Key Responsibilities:Respond to customer inquiries and provide product information via chat and emailTroubleshoot...

Essential Skills Analytical mind You can work as part of a team (a remote team so the ability to communicate is even more essential), but also show initiative and take responsibility for your tasks Strong writing skills, you can write clearly and accurately, with perfect grammar and spelling Native-level English speaker Customer support experience is...

About the RoleAs a Professional Growth Specialist at Reedsy, you will be responsible for expanding our community of publishing professionals.Our ideal candidate is a technical marketer with experience in scaling acquisition across paid and non-paid channels. You should have a proven track record of analyzing performance data to inform your decisions.We're...

5+ years of customer support experience (Intercom, Crisp, Zendesk, etc.) Experience automating support processes Great understanding of on-boarding and conversion rate optimization (CRO) techniques Entrepreneurial minded Strong writing skills, you can write clearly and accurately, with perfect grammar and spelling Native-level English speaker Availability...

Requirements: Good German speaker with excellent command of English. Strong empathy and communication skills. Availability for training starting 1-2 weeks before the launch date. Empathetic and ability to deal with a sensitive condition in a mature, supportive manner. Attentive to detail. A friendly person with a desire to help people; Familiarity with PC...

What are the role requirements? In this role, you will be expected to: Provide fast and friendly technical support to customers through emails, chat, and video calls, adhering to Service Level Agreements (SLAs) between European and US business hours. This is your core responsibility Accurately and efficiently answer customer questions regarding Attio...

We are seeking a highly skilled Senior Technical Support Specialist to join our team at Link Group. In this role, you will provide exceptional technical support to our global customers, ensuring their issues are resolved promptly and efficiently.About the Role:This is an excellent opportunity for a seasoned technical professional to take on a challenging and...