Specialista IT Service Desk

7 days ago


Prague, Hlavní město Praha, Czech Republic Lidl Česká republika s.r.o. Full time
O naší práci

Lidl Česká republika s.r.o. je úspěšný maloobchodní řetězec, který se zaměřuje na nabídku kvalitních potravin a dalších spotřebních zbožích. Naše společnost nabízí pracovní příležitosti pro nadané jedince, kteří se chtějí rozvíjet v oblasti IT.

Jsme hledání zkušeného profesionála, který bude podporovat naše uživatele v řešení jejich IT problémů. V této roli budete pracovat v rámci našeho Service Desk týmu a budete se zabývat poskytováním IT podpory a asistence uživatelům.

Co budete dělat
  1. Poskytujte IT podporu a asistenci uživatelům prostřednictvím telefonu, e-mailu nebo jiné komunikace.
  2. Řešujte IT problémy a požadavky uživatelů a dokumentujte jejich vyřizování.
  3. Údržbujte a aktualizujte naše IT systémy a nástroje tak, aby zůstaly aktuální a efektivní.
  4. Pracujte v týmu s ostatními IT profesionály na vyřešení komplexních IT problémů.
Co potřebujeme
  1. Dobrý komunikační styl a schopnost stanovovat prioritu při řešení problémů.
  2. Pokročilou znalost správy IT a přehled v oblasti IT.
  3. Dobrou znalost operačních systémů MS Windows a produktů MS Office.
  4. Komunikativní znalost anglického nebo německého jazyka.
Nabízíme

V rámci našeho systému odměňování zajišťujeme rovné mzdové podmínky napříč všemi pozicemi v naší společnosti.

  • Smlouvu na dobu neurčitou.
  • Postupný nárůst dovolené z 25 dní až do výše 30 dní.
  • Příspěvek na stravování v hodnotě 100 Kč za den.
  • Systém Cafeterie – benefity podle vás.
  • MultiSport kartu včetně možnosti doprovodných karet.


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