Customer Service Representative

4 weeks ago


Prague, Hlavní město Praha, Czech Republic Protecton, s.r.o. Full time

At our company, we are looking for a skilled Customer Service Representative to join our team. As a key member of our help desk, you will be responsible for resolving customer inquiries and issues in a timely and professional manner. If you have a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


This role involves:



  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints in a professional and courteous manner
  • Providing solutions to customer issues in a timely and efficient manner
  • Collaborating with internal teams to resolve complex customer issues
  • Continuously improving customer service processes and procedures


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