Risk Systems Support Specialist

1 month ago


Warszawa, Mazovia, Czech Republic Citibank Europe PLC Full time

At Citibank Europe PLC, we are seeking a highly skilled and motivated Risk Systems Support Specialist to join our team in Poland. This is a fantastic opportunity to build an in-depth knowledge of business and production support services.

About the Role

This role will offer you the chance to work with various stakeholders, providing technical support for users of Citi Risk Applications. You will utilize your understanding of application concepts and basic knowledge of other technical areas to resolve issues and queries from stakeholders. Your primary responsibility will be to field calls and emails, determine the cause of problems affecting day-to-day system functionality, and propose creative solutions or workarounds when possible.

About the Team

You will become part of the Risk Systems Support (RSS) Team, which serves as a One-Stop Shop for Institutional Clients Group (ICG) & Citi Commercial Bank (CCB) users. The RSS Team comprehends Citi credit processes and Risk Systems, enabling us to provide accurate, quality, and timely responses. With global coverage through three regional teams located in EMEA, Asia, and America, this role offers you the opportunity to work in a dynamic international environment.

What We Offer

This is a competitive role that includes:

  • An estimated salary range of €45,000 - €60,000 per annum, depending on experience, plus additional benefits such as private medical care, life insurance, pension plan contribution, and paid parental leave.
  • A hybrid working model with up to 2 days working from home per week.
  • A modern office space with amenities like free snacks, coffee, canteen, bike parking, and playroom.
  • In-house trainings and access to external learning resources.
About Us

Citibank Europe PLC is a leading financial institution committed to serving clients globally. As a member of our team, you will have the opportunity to grow professionally, expand your skill set, and contribute to our mission of delivering exceptional financial services.



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