Senior Credit and Collections Professional with Multilingual Expertise

5 days ago


Kraków, Lesser Poland, Czech Republic Antal Full time

We are seeking a skilled AR Specialist to join our team. As an experienced professional in credit and collections, you will play a vital role in ensuring timely payments from customers.

About the Role:

  • Contact customers via phone or email to follow up on overdue payments and resolve any issues that may be hindering payment.
  • Update account statuses, manage fund transfers, and document changes accurately and efficiently.
  • Maintain clear communication with customers regarding their accounts and ensure all necessary documents are provided in a timely manner.
  • Monitor received payments and identify areas where delays may occur, escalating issues when necessary.
  • Process requests for credit notes and handle refunds for overpayments in accordance with company policies.
  • Clear and manage cash accounts as required, maintaining accurate records and ensuring compliance with regulatory standards.
  • Prepare reports and forecasts related to collections, providing valuable insights to inform business decisions.
  • Contribute to process improvements by suggesting innovative solutions and best practices.

Requirements:

  • A degree in finance, accounting, or a related field is essential for this role.
  • Experience working with Microsoft Office, SAP, and credit and collections management software is crucial.
  • A minimum of one year's experience in credit and collections or customer service, preferably in a corporate environment, is required.
  • Strong analytical skills, financial knowledge, and attention to detail are essential for success in this position.
  • Familiarity with shared services or process centralization is a plus, but not mandatory.
  • Fluency in English and Portuguese is required, with excellent written and verbal communication skills.

What We Offer:

  • An attractive salary package, including a competitive base pay and variable plans, plus benefits such as private medical care, life insurance, stock purchase options, and sports cards.
  • A flexible working arrangement with a remote work model, allowing for a healthy work-life balance.
  • A comprehensive development plan, offering rapid career progression opportunities and versatile career paths supported by dedicated committees.
  • Access to technical training, soft skills workshops, management programs, and LinkedIn Learning resources to enhance your professional growth.
  • A dynamic and supportive team environment, driven by teamwork, strong feedback channels, and a people-first approach.

Our Company:

As a leading recruitment company, we pride ourselves on delivering exceptional services to clients worldwide. Our specialists will help you find the perfect job match, completely free of charge. By joining us, you'll become part of a pioneering organization that values its people and offers a chance to grow professionally.



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