Customer Support Expert
4 weeks ago
- As a Customer Support Specialist at SmartResearch s.r.o., you will be responsible for providing top-notch technical and information support services to our clients.
- Respond to user inquiries and resolve issues in a timely and accurate manner.
- Process requests via online chat and email, ensuring prompt and effective communication.
- Verify data and provide accurate information to clients.
- Prepare and submit reports as required.
- Strong communication skills, with the ability to articulate complex ideas clearly.
- Experience in client-facing roles, with a proven track record of effective communication.
- Availability to work night shifts, as required.
- Fluency in English, with Russian language skills an asset.
- Ability to work independently, with a high level of stress resistance and punctuality.
- Capacity to analyze situations, make informed decisions, and express thoughts logically.
- Team player with a strong focus on achieving results.
- Paid initial training to ensure your success in the role.
- Competitive salary and bonus structure.
- Opportunities for career growth and professional development.
- Scheduled working hours in a modern office environment.
- Access to sports remuneration, corporate events, and on-site refreshments.
- English (active)
- Bonuses and incentives
- Training and development opportunities
- Corporate events and team-building activities
- On-site refreshments and amenities
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Customer Support Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic SmartResearch s.r.o. Full timeJob DescriptionSmartResearch s.r.o. is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical and information support services to our clients.Responsibilities:Provide timely and accurate support to Internet resource users via online chat and...
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Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at ManpowerGroup s.r.o. as a Customer Service Representative I. This role offers the opportunity to engage directly with customers and suppliers in a dynamic and fast-paced environment.The ideal candidate will possess strong communicative skills and a...
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Application Support Specialist
7 days ago
Prague, Hlavní město Praha, Czech Republic BNP Paribas Cardif Full timeJob Title: Application Support AnalystWe are seeking a highly skilled Application Support Analyst to join our team at BNP Paribas Cardif. As an Application Support Analyst, you will be responsible for providing technical support and maintenance of our internal applications, ensuring their proper functioning for users across continental Europe.Key...
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Lodging Partner Associate
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Expedia Partner Solutions Full timeAbout the Role:We are seeking a highly skilled Lodging Partner Associate to join our team at Expedia Partner Solutions. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various channels, including voice, chat, and email.Key Responsibilities:Resolve customer inquiries efficiently and...
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Customer Service Representative
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Support Associate to join our Support team in Prague. As a Support Associate, you will be responsible for providing exceptional customer service to our customers, courier partners, and venues via live chat and phone.Key ResponsibilitiesSupport customers, courier partners, and venues through...
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Customer Service Representative
1 week ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Support Associate to join our Support team in Prague. As a Support Associate, you will be responsible for providing exceptional customer service to our customers, courier partners, and venues via live chat and phone.Key ResponsibilitiesSupport customers, courier partners, and venues via live...
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Technical Support Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeTechnical Support EngineerAre you passionate about solving technical problems and providing excellent customer service?We are seeking a skilled Technical Support Engineer to join our team at ManpowerGroup s.r.o. as a key member of our global support team.Key Responsibilities:Provide technical support to customers via various channels, including Chat, Phone,...
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Customer Service Representative
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Wolt Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Support Associate to join our team at Wolt. As a Support Associate, you will be responsible for providing exceptional customer service to our customers, courier partners, and venues via live chat and phone.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
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Technical Support Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeTechnical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team at ManpowerGroup s.r.o. As a Technical Support Engineer, you will be responsible for providing technical assistance to customers via various channels, including chat, phone, webforms, and ServiceNow (SNOW).Key Responsibilities:Provide technical support to...
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Account Manager
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Expedia Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Associate Account Manager to join our team at Expedia Group. As an Associate Account Manager, you will play a critical role in ensuring that our hotel and property product in your assigned market is competitive, attractive, and relevant for our fast-growing global customer base.Your primary...
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Technical Support Specialist
6 days ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeTechnical Support EngineerAt ManpowerGroup s.r.o., we offer a unique opportunity to work in a hybrid work model with a great balance of work and personal life. Our benefits include:5 weeks of vacation12 sick daysMeal vouchersMultisport cardCafeteriaAnnual bonus1-year contract with the possibility of extensionAs a Technical Support Engineer, you will be...
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Technical Support Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeTechnical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team at ManpowerGroup s.r.o. in the Czech Republic.About the Role:Provide technical support to customers via various channels, including chat, phone, webforms, and ServiceNow (SNOW)Troubleshoot and resolve complex technical issues using SQL and JavaManage...
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Technical Support Engineer
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Eaton Corporation Full timeEaton is currently seeking a Technical Support Engineer colleague.About Eaton:Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us...
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Sales Support Graduate
4 weeks ago
Prague, Hlavní město Praha, Czech Republic HPE Full timeSales Support Graduate This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...
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Technical Support Specialist CZ
4 weeks ago
Prague, Hlavní město Praha, Czech Republic SOLARITY Full timeRight now, we're searching for an experienced Technical Support Specialist for our team in the Czech Republic and Slovakia.What You'll Do as a Technical Support Specialist in Solarity: Provide technical documentation (datasheets, installation & operation manuals, warranty conditions, certifications) of our products (PV modules, inverters, ESS and others) for...
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Sales Support Graduate
2 months ago
Prague, Hlavní město Praha, Czech Republic HPE Full timeSales Support GraduateWho We Are:Hewlett Packard Enterprise is a leading global company shaping the future of the way people work and live. We specialize in connecting, securing, analyzing, and leveraging data and applications across various environments, enabling organizations to translate insights into results quickly in today's dynamic landscape. Our...
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Customer Success Strategist
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Make Full timeAbout the RoleWe are seeking a seasoned Customer Success Strategy and Operations Manager to drive the success of our customer success initiatives. As a key member of our team, you will be responsible for developing and implementing customer success strategies that drive retention, expansion, and customer satisfaction.Key ResponsibilitiesStrategic Planning...
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Technical Support Specialist in Greece
7 days ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeJob DescriptionWe are seeking a skilled Technical Support professional to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers via phone, chat, and emailResolve troubleshoot issues with...
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Automation Support Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Make Full timeAbout the RoleWe are seeking an experienced Automation Support Specialist to join our global Support team. As a key member of our team, you will be responsible for providing top-notch support to our customers, helping them to automate their workflows and connect applications using our product.Key ResponsibilitiesParticipate in integration solutions to help...
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Product Support Specialist
3 weeks ago
Prague, Hlavní město Praha, Czech Republic OMIO Full timeProduct Service Desk SpecialistThe Product Service Desk Specialist plays a pivotal role in ensuring our partners, providers, and internal stakeholders receive exceptional technical and service support. This position is responsible for ensuring the resolution of product-related issues raised through the Service Desk, providing guidance and assistance, and...