German Speaking Card Dispute Resolution Specialist
8 hours ago
Nexi Group & TP, a European PayTech leader, is seeking a skilled German Speaking Card Dispute Resolution Specialist to help set new standards in the world of payments.
Salary and Benefits- Employment contract with a competitive salary range of 7000-12900 PLN gross/month (based on experience)
- Friend referral program with additional bonuses
- Hybrid working arrangement, allowing for remote work from Krakow 3 days per week, with equipment provided
- Accommodation assistance during the training period for those living far from Krakow
- Private health insurance
- Sports card subsidy
- Life insurance
The German Speaking Card Dispute Resolution Specialist will be responsible for handling cases, solving problems, and translating messages between German and English. They will also ensure that all actions follow rules and policies related to card services.
Required Skills and QualificationsThe ideal candidate will have:
- Fluency in German and English (written and spoken)
- Strong analytical, problem-solving, and organizational skills
- Positive attitude, team-oriented mindset, and ability to adapt to change
- Proficiency in IT tools (MS Office 365) and understanding of compliance principles
- Experience in customer service, administrative tasks, and payment card services is an asset
The successful candidate can look forward to:
- Social events and charity actions
- Opportunities to integrate with colleagues
- The real opportunity to grow by taking part in recruitment and internal training
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