German Customer Service Expert for Global Clients
2 weeks ago
About Cyclad Sp z o. o.
">- We are a dynamic company that partners with top international technology firms to develop innovative solutions.
Position Overview
">A customer service representative with excellent German language skills is required to support our clients in Warsaw, Poland. This position involves handling inquiries, resolving issues, and providing exceptional service to customers.
">Key Responsibilities:
">- Handling incoming calls, requests, and emails from clients.
- Creating quotations, advising customers on order status, products, and services.
- Answering questions, preparing documentation, and entering orders into the system.
- Solving customer complaints efficiently and effectively.
Requirements:
">- Strong knowledge of SAP, ERP, and Excel.
- Analytical skills and attention to detail.
Additional Benefits:
">- Long-term employment contract.
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