Freight Payment Operations Specialist

2 weeks ago


Wrocław, Województwo dolnośląskie, Czech Republic C.H. Robinson Full time

At C.H. Robinson, we are committed to providing exceptional freight payment services to our clients.

The ideal candidate will possess strong analytical skills and be proficient in English.

Key Responsibilities:

  • Identify and troubleshoot invoicing errors and discrepancies
  • Analyze current accounts payables and receivables to identify payment discrepancies
  • Provide prompt and professional response to customer and/or carrier requests for additional information
  • Work with operational team to train on standard freight pay procedures
  • Identify operational efficiency gains in customer supply chain (suppliers, carriers, and dealers)
  • Facilitate weekly calls with customer/ carrier regarding open issues
  • Reconcile invoicing using current customer and carrier contracts
  • Maintain weekly fuel surcharge schedule
  • Maintain monthly/daily reporting routines and metric deadlines
  • Run and monitor weekly internal/external aging to keep current
  • Ensure freight pay and billing processes comply with Compliance guidelines

What We Offer:

  • Real opportunities to grow your talent in a fast-moving, global organization
  • A fun, open, and inclusive workplace that encourages innovative thinking
  • Possibility to develop your language skills in our multilingual offices
  • Flexible work arrangements to support a healthy work-life balance, including a flexible start time and a hybrid work model after the probation period
  • Opportunities for professional growth with access to training platforms like Percipio and GoFluent
  • Comprehensive benefits: competitive salary and performance-based bonuses, Private medical insurance, Life insurance, Cafeteria plan - My Benefit, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment

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