E-Commerce Solutions Expert with Magento Prowess
2 days ago
We are a dynamic IT service company specializing in top-tier e-commerce solutions. Our mission is to deliver exceptional experiences for our clients and contribute to their growth.
Job OverviewWe are seeking an experienced Account Manager to strengthen our relationships with key partners and oversee projects within the Magento ecosystem. As a trusted advisor, you will work closely with clients to understand their business goals and technical requirements.
Key Responsibilities:- Client Management: Act as the main point of contact for clients, ensuring their business objectives and technical needs are met.
- E-Commerce Project Management: Manage and oversee e-commerce projects based on Magento (Adobe Commerce), coordinating with internal teams to ensure timely and high-quality delivery.
- Solution Development: Collaborate with technical teams to provide practical solutions that meet client expectations.
- Upselling and Cross-Selling: Identify opportunities for offering additional value-driven services to enhance client satisfaction and long-term partnerships.
- Project Monitoring and Reporting: Monitor project timelines, budgets, and deliverables, ensuring they align with client expectations and providing regular performance reports for client meetings.
- Tech Savviness: Strong understanding of Magento (Adobe Commerce), including core workflows and technical concepts.
- CMS and CRM Knowledge: Experience working with Headless CMS, Express.js, Nest.js, HubSpot, Salesforce, Jira, and Asana.
- Communication and Collaboration: Excellent communication and client relationship management skills, with the ability to work collaboratively with technical teams.
- Friendly Atmosphere: We value expertise, collaboration, and innovation in a supportive team culture.
- Flexible Working Hours: Enjoy flexible working hours and remote/hybrid work options.
- Professional Growth Opportunities: Participate in workshops and training programs to enhance your skills and career prospects.
- Competitive Compensation Package: Receive a competitive salary and performance-based bonuses.
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