Community Support Coordinator

4 days ago


Kraków, Lesser Poland, Czech Republic Reality Games Full time

Company Overview

Reality Games is a pioneering mobile game studio utilizing real-world data to craft engaging and addictive games. Our flagship title, Landlord Real Estate Tycoon, has attracted over 10 million players, and we aspire to reach 50 million within the next 18 months.

We're thrilled to announce the soft launch of our latest project, Monopoly World, a groundbreaking geolocation-based game.

As our team continues to expand, we're seeking a Junior Customer Support Specialist to join our Growth Team – an individual eager to develop their skills while managing a community of over 4 million players (and counting).

Job Description

Resolving player issues, managing Discord and engaging with the community, supporting in-game events and LiveOps, optimizing support processes are key responsibilities for this role.

Required Skills and Qualifications

  • Strong communication skills
  • Bachelor's or Master's degree (or in progress)

Benefits

  • Leader's support – Ask for help, give and get feedback, set up goals, and develop your skills
  • Knowledge sharing – Employee development is key for us
  • Fast-paced career – Professional growth opportunities, supported by a performance review process
  • Devices – You will have the proper resources you need for your work
  • Beautiful office – Located in the heart of Krakow's historic center
  • Flexible hours – Whether you're an early bird or late owl – we get you covered
  • Growth budget – Let us know if you need any books or other materials that will help you grow
  • Team gatherings – Take part in events with pizza, games, and snacks with a good company


  • Kraków, Lesser Poland, Czech Republic Capgemini Polska Sp. z o.o. Full time

    At Capgemini, we are seeking a highly motivated individual to join our Connected Marketing Services team as a Senior Artwork Project Coordinator.This position will work closely with a key client's global innovation and design teams, supporting the delivery of packaging artwork projects.About the RoleThe Senior Packaging/Artwork Project Coordinator will...


  • Kraków, Lesser Poland, Czech Republic Motorola Solutions Systems Polska Full time

    Our company, Motorola Solutions Systems Polska, is at the forefront of driving extraordinary business results through a strong partnership with other areas of our business.We're looking for an exceptional DevOps leader to lead a team of DevOps engineers who will be building and supporting subscription business applications leveraging Oracle cloud and...


  • Kraków, Lesser Poland, Czech Republic Arche Consulting Full time

    Job OverviewWe are seeking a skilled Video Content Analyst to join our team at Arche Consulting.Key Responsibilities:Review and revise user reports regarding website contentClassify and analyze video content according to compliance policiesMake well-balanced decisions and resolve inquiries by flagging discrepanciesUtilize market insights to improve support...


  • Kraków, Lesser Poland, Czech Republic Teleperformance Poland Full time

    Company OverviewNexi Group & TP, a leading European PayTech company, is seeking a skilled Customer Support Specialist to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and driving business growth.Salary and BenefitsWe offer a competitive salary range of 4900 - 8000 PLN...


  • Kraków, Lesser Poland, Czech Republic Capgemini Polska Sp. z o.o. Full time

    Marketing Project Management Role OverviewAt Capgemini Polska Sp. z o.o., we are seeking a seasoned Marketing Project Management professional to lead our high-profile projects and drive business growth.Key Responsibilities:Lead complex marketing projects autonomously, collaborating closely with internal clients to understand their needs and define project...


  • Kraków, Lesser Poland, Czech Republic Hitachi Energy Full time

    Company OverviewHitachi Energy is a leading provider of energy solutions. Our team is dedicated to delivering high-quality products that meet customer needs.Job DescriptionWe are seeking a highly skilled Lead/Senior Mobile Developer to join our Global Lumada Core Team. In this role, you will contribute significantly to successful results in support of the...


  • Kraków, Lesser Poland, Czech Republic Capgemini Polska Sp. z o.o. Full time

    Job DescriptionAbout UsCapgemini Polska Sp. z o.o. is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.Our purpose is to unleash human energy through technology for an inclusive and sustainable future.Role OverviewWe are seeking a highly motivated Assistant Innovation Manager to support...


  • Kraków, Lesser Poland, Czech Republic Jacobs Full time

    Company OverviewJacobs is a global engineering company that provides technical consulting, design, and project management services.Job DescriptionWe are seeking a skilled Receptionist to join our team in Krakow. As a key member of our facilities operation team, you will be responsible for managing various tasks and duties related to the office...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Job DescriptionCash Collection Specialists play a crucial role in ensuring the smooth flow of funds into our organization. We are seeking an experienced professional to join our team and take on this challenging position.Responsibilities:We are looking for a highly motivated individual to proactively chase payments through phone calls, ensuring timely...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Job DescriptionWe are seeking a highly skilled Agile Coach to join our Client's team in Kraków. The primary role of the Agile Coach is to support the adoption of Agile Ways of Working within the team, facilitating Agile practices and ensuring framework adherence.Key ResponsibilitiesDeploy the Agile Ways of Working Roadmap within Client's Change Framework...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    About the RoleWe are seeking an experienced Senior Frontend Developer to join our team at Antal. As a key member of our development team, you will be responsible for designing, developing, and implementing web-based applications with a focus on rich UI experiences.ResponsibilitiesDeliver high-quality web applications that meet customer requirements and...


  • Kraków, Lesser Poland, Czech Republic Amway Full time

    Amway is a multinational consumer goods company offering high-quality products through independent distributors and its own webshop.The Quality Assurance Coordinator plays a vital role in ensuring exceptional customer service by monitoring calls, evaluating performance, and implementing improvements. Key responsibilities include:Call and Email Monitoring:...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Job DescriptionWe are seeking a highly skilled Senior Front-end Developer to join our team in Kraków, Poland. The successful candidate will have extensive experience with React and a strong understanding of front-end development principles.Key Responsibilities:Design, develop, test, and implement responsive web and mobile applications using React and other...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    Cash Collection Specialist Job Description **Job Overview**As a Cash Collection Specialist, you will play a crucial role in proactively chasing payments from customers and managing their accounts.**Key Responsibilities**Educational Background: You hold a degree in finance, accounting, or a related field.Technical Skills: You have hands-on experience with...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    Job DescriptionThe Senior Data Engineering Lead role will work closely with Principal engineers within the Platform & Data Engineering Team, contributing to and coordinating data engineering, data acquisition, cloud infrastructure and platform engineering, platform operations, and production support activities using ground-breaking cloud and big data...


  • Kraków, Lesser Poland, Czech Republic Antal Full time

    We are seeking a seasoned cybersecurity project manager to join our team at Antal.Role OverviewThis is a highly skilled role that requires extensive experience in managing complex cybersecurity projects and programs in a dynamic environment.Key Responsibilities:Develop and maintain strong relationships with key stakeholders, including Group CISO,...


  • Kraków, Lesser Poland, Czech Republic Goldman Recruitment Full time

    Company Overview: Our client, a leading global business services provider, is renowned for its dedication to customer satisfaction and innovation. They offer a vibrant work environment that emphasizes professional growth and collaboration.Job Description: We are looking for enthusiastic and communicative individuals to join their team in Kraków as Customer...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    About UsHSBC Technology Poland is a leading technology company that provides innovative solutions to its clients.Job DescriptionWe are seeking a highly skilled Cybersecurity Researcher and Offensive Security Specialist to join our team. In this role, you will be responsible for supporting the penetration testing program globally across multiple business...


  • Kraków, Lesser Poland, Czech Republic HSBC Technology Poland Full time

    Welcome to HSBC Technology Poland, where innovation and technology come together. We are seeking a seasoned Cybersecurity Data Engineering Team Lead to join our Platform & Data Engineering Team.About the RoleWe are looking for an experienced professional to lead our Cybersecurity Data Engineering efforts, focusing on data acquisition, cloud infrastructure,...


  • Kraków, Lesser Poland, Czech Republic Tesco Technology Full time

    Company OverviewTesco Technology is a leading provider of innovative solutions for the retail industry, with a strong presence in the UK and beyond. As a forward-thinking organization, we are committed to harnessing the power of technology to drive business growth and improve customer experiences.Job DescriptionThis role involves working as part of our...