SW Expertise and Support Support

15 hours ago

Prague, Hlavní město Praha, Czech Republic Ingenico Full time 900,000 - 1,200,000 per year

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.  

SDK Support Software Engineer (Java/Kotlin developer)

The developer support engineer shall provide SW support for partners in Eastern Europe and Middle East and Africa on developers' products provided by Ingenico (SDK).

Main responsibilities:

· Consultation and support of partners for products which are used by developers in EE and MEA region (SDK, payment kernels, communication libraries, development tools, server solutions).

· Technical support for certifications with payment systems (MasterCard, VISA etc.) including software packages, configuration profiles, certification applications & reports.

· Software delivery: packages preparation and deliveries using online tools

· Training for partners: on-site or remote training is necessary to be provided from time to time to our partners on Ingenico products

· Application code modification according to specification, bug fixing.

· Technical support on site when requested during UAT or pilot rollouts.

· Proactive and friendly interaction with customers: information on new SW deliveries, software roadmaps

· Writing documentation (manuals, installation & maintenance instructions)

Requirements:

· Knowledge of Android programming languages (java, Kotlin) is a must, C or C++ is an advantage

· Good knowledge of at least one major IDE (Android development studio ideally).

· Knowledge of REST interface

· Experience in technical support role would be beneficial, but not mandatory

· Previous experience in Payment industry would be beneficial

· Basic overview of cryptography and PKI

· Good knowledge in software engineering field

· Good knowledge of principals of telecommunication networks and equipment functionality

· Excellent communication skills with ability to work with different nationalities

· Able to work under pressure

· Fluent English (B2-C1)

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

  • SW Expertise and Support Support

    15 hours ago

    Prague, Hlavní město Praha, Czech Republic Ingenico Full time 40,000 - 80,000 per year

    Date: Oct 8, 2025Company:Location:Prague, CZ, 120 00Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of...

  • Support Consultant

    15 hours ago

    Prague, Hlavní město Praha, Czech Republic Success Solutions s.r.o. Full time 300,000 - 450,000 per year

    About UsWe are a young, growing company, working in the field of Human Resource Management with help of SuccessFactors cloud solutions. Over the time, we have become the market leader in implementation of SuccessFactors in the Czech Republic but we also have a lot of experience from abroad. As there are more and more opportunities on the Czech and foreign...

  • IT Support Specialist

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Rohlik Full time

    What You Will DoBe the go-to problem-solver for the trickiest IT issues. As a Senior IT Support Specialist, you'll fix what others can't, mentor juniors, and keep our systems running smoothly across warehouses and HQ.Own resolution of complex technical problems and escalated incidents.Mentor junior colleagues and improve IT processes.Support site-level...

  • IT Support Specialist

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Rohlik Full time 40,000 - 80,000 per year

    What You Will Do Be the go-to problem-solver for the trickiest IT issues. As a Senior IT Support Specialist, you'll fix what others can't, mentor juniors, and keep our systems running smoothly across warehouses and HQ. Own resolution of complex technical problems and escalated incidents. Mentor junior colleagues and improve IT processes. ...

  • Customer Support Manager

    2 weeks ago

    Prague, Hlavní město Praha, Czech Republic Infor Full time 40,000 - 80,000 per year

    General informationCountryCzech RepublicCityPragueJob ID45277DepartmentCustomer SupportExperience LevelMID_SENIOR_LEVELEmployment StatusFULL_TIMEWorkplace TypeHybridDescription & RequirementsWe are seeking an experienced Customer Support Operations Manager to lead their assigned team of support analysts and optimize our support operations. The role is...

  • Technical Support Specialist, IT

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Edwards Lifesciences Full time 300,000 - 450,000 per year

    Innovation starts from the heart. At Edwards Lifesciences, we're dedicated to developing ground-breaking technologies with a genuine impact on patients' lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both...

  • EDI support

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Siemens Full time 270,000 - 420,000 per year

    Job ID480277Posted since01-Oct-2025OrganizationGlobal Business ServicesField of workInternal ServicesCompanySiemens, s.r.o.Experience levelEarly ProfessionalJob typePart-timeWork modeOffice/Site onlyEmployment typePermanentLocation(s)Prague - PrahaHlavni mesto - CZECH REPUBLICIT Support Specialist for EDIDo you have experience with IT-related customer...

  • Salesforce Support Administrator

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Similarweb Full time

    At Similarweb, we're revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our cutting-edge platform and unique data empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.In 2021, we...

  • Salesforce Support Administrator

    1 week ago

    Prague, Hlavní město Praha, Czech Republic SimilarWeb Full time

    At Similarweb, we're revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our cutting-edge platform and unique data empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.In 2021, we...

  • Client & Sales Support Engineer with Italian

    1 week ago

    Prague, Hlavní město Praha, Czech Republic Capgemini Full time 40,000 - 80,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...