Account Manager
2 months ago
The Associate Account Manager's primary responsibility is to ensure that Expedia Group's hotel and property product in their assigned market is competitive, attractive, and relevant for our fast-growing global customer base.
In doing so, AAMs will also continuously work with Expedia Group's hotel and property partners to help them improve the marketing and distribution potential from their participation in the Expedia marketplace.
Key Responsibilities- Optimize Content and Rates: Provide and analyze data specific to their market to work closely with hotel partners to optimize content, rate, and availability competitiveness on the Expedia sites to increase customer conversion.
- Secure Additional Lodging Rates: Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers' pressing needs.
- Secure Promotional Offers: Secure promotional offers to support the brands' merchandising and marketing efforts.
- Educate Hotel Partners: Educate hotel partners on the self-service features available on Expedia Partner Central.
- Re-Establish Relationships: Re-establish relationships with dormant hotel partners.
- Support Demand Generation: Support demand generation.
- Support Research: Support research to identify properties not currently listed on the Expedia marketplace.
- Education: Bachelor's Degree; or equivalent experience (0-2 years of experience).
- Language Proficiency: Proficiency in German and English language.
- Personality Traits: High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate.
- Skills: Hungry, determined, motivated, willing to take action and results-focused. Strong organization and time management skills, rigor, attention to detail. Proven follow-up/persistence when facing challenging situations. Ability to multi-task effectively and be able to change gears quickly without skipping a beat. Ability to effectively communicate to various levels and through a variety of communication channels. Relationship builder; you earn the confidence of others; strong team worker, ensuring the whole team wins. Also able to work independently.
- Partnership Building: You can bridge and sustain solid partnerships based on mutual support through a collaborative style.
- Target-Oriented: You can demonstrate the ability to work based on a variety of targets, goals, and/or strategic objectives set by leadership team.
- Innovative Mindset: You have an appetite for innovative technology, fast-changing business environment, data-driven decision making. You can present ideas and directives clearly and persuasively; actively listening when spoken/presented to.
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia,, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia GroupTM Media Solutions, Expedia Local Expert, CarRentals.comTM, and Expedia CruisesTM.
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