Customer Excellence Specialist Lisbon Portugal
3 days ago
Embark on a Career Adventure in Lisbon
Cross Border Talents invites a Czech Customer Support Representative to join our team in Lisbon, Portugal. As a Customer Excellence Specialist, you will deliver top-notch service to customers of a global retail bank while enjoying the vibrant lifestyle Lisbon has to offer.
About the Role
- Provide excellent assistance to customers, helping them resolve inquiries and issues related to their banking services.
- Work to ensure each interaction leaves customers satisfied, supported, and confident in their financial decisions.
- Collaborate with a team of professionals in a fast-paced, supportive environment focused on customer excellence.
- Troubleshoot customer concerns efficiently and effectively while adhering to high standards of service.
The Perks of Relocation
- A free flight to Lisbon to get your journey started.
- Two weeks of complimentary accommodation, giving you time to find your perfect home.
- An airport pick-up service to make your move stress-free.
About You
- You have native-level Czech fluency and strong English skills (B2) for effective communication.
- You are passionate about solving problems, helping others, and delivering excellent customer experiences.
- You are able to work onsite in Lisbon, embracing a new environment with energy and adaptability.
What We Offer
- A competitive salary of around €45,000 per year, depending on experience.
- A dynamic, international environment where your skills and personality can shine.
- The opportunity to live in one of Europe's most picturesque and culturally rich cities.
Ready to Make a Difference?
-
Czech Sales Representative Wanted in Lisbon
1 month ago
Prague, Hlavní město Praha, Czech Republic Cross Border Talents Full timeSales Representative Wanted in LisbonWe are a leading Outsourcing/BPO company seeking a motivated Sales Representative with fluent Czech language skills for our Lisbon office.Key Responsibilities:Engage potential clients by calling leads provided by our client.Use negotiation skills to close agreements and successfully onboard new clients.Manage each sales...
-
Customer assistant Specialist with French
1 month ago
Prague, Hlavní město Praha, Czech Republic ThermoFisher Scientific Full timeCustomer Assistant Specialist with French language skills required for a role in Prague, Czech Republic. At Thermo Fisher Scientific, we're committed to improving health outcomes through our work in medical communications, clinical research, and laboratory services. Our teams engage with healthcare professionals, regulatory agencies, and pharmaceutical...
-
Key Holder
2 weeks ago
Prague, Hlavní město Praha, Czech Republic OXALIS Retail s.r.o. Full timeJob SummaryAs a Key Holder - Customer Service Specialist, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our company and will be expected to embody our values of excellence, teamwork, and respect.Key Responsibilities:Provide exceptional customer service...
-
Customer Support Specialist
3 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeWe are seeking a Customer Support Specialist to join our team at ManpowerGroup s.r.o. as a Chat Support Agent for Enterprise Software. The ideal candidate will be a fast learner with an interest in IT and excellent communication skills, providing top-notch support to internal customers (mainly sales and other customer-facing roles) regarding business...
-
Customer assistant Specialist with French
4 weeks ago
Prague, Hlavní město Praha, Czech Republic ThermoFisher Scientific Full timeCustomer Assistant Specialist with French language skills required to provide high-quality customer service to clients, including consumers, healthcare professionals, and client personnel. Responsibilities include documenting interactions, identifying adverse events and product complaints, and maintaining knowledge of policies and procedures. Strong...
-
Customer Care Specialist
2 days ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeWe are seeking an experienced Customer Care Specialist fluent in English and Dutch to coordinate the sales order process for our UK & North region. This role involves back-office tasks, active customer communication, and collaboration with internal teams.Key Responsibilities:Coordinate receiving and processing ordersCommunicate with clients and provide...
-
Customer Support Associate
3 weeks ago
Prague, Hlavní město Praha, Czech Republic SmartResearch s.r.o. Full timeWe are seeking a skilled Customer Support Specialist to join our team at SmartResearch s.r.o. The ideal candidate will provide exceptional technical support to our clients, processing requests via online chat and email in a timely and accurate manner.The Customer Support Specialist will be responsible for checking data and providing information to clients,...
-
UX Researcher
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Make Full timeCustomer Insights SpecialistWe are seeking a highly skilled UX Researcher to join our team as a Customer Insights Specialist. In this role, you will be responsible for conducting research to gain a deeper understanding of our customers' needs and behaviors. You will work closely with our Product, Design, and Engineering teams to identify research needs and...
-
Prague, Hlavní město Praha, Czech Republic Protecton, s.r.o. Full timeJob Summary: We are seeking a skilled Marketing Specialist to join our team. The ideal candidate will have excellent communication skills and be able to effectively convey our brand message.Key Responsibilities:• Develop and implement marketing campaigns to increase brand awareness• Collaborate with the sales team to identify new business...
-
Order Management Specialist
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full timeOrder Management SpecialistAt Schleich GmbH, we're looking for a skilled Order Management Specialist to join our team.Key Responsibilities:Manage orders from entry to delivery using SAPEnsure accurate and timely order fulfillmentCoordinate with internal departments to ensure smooth operationsMonitor order status and address any issues that ariseHandle...
-
Customer Service Representative
2 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeWe are seeking an experienced Customer Care Specialist fluent in English and Dutch to collaborate with our dynamic team. As part of our UK & North region sales orders processing team, you will be responsible for coordinating order reception and processing, communicating with clients, and providing support throughout the order process.Main...
-
Help Desk Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Probační a mediační služba Full timeAbout the role:As a Help Desk Specialist at {company}, you will be responsible for providing technical support to our customers. You will troubleshoot and resolve issues related to computer hardware, software, and peripherals.Key responsibilities:Respond to customer inquiries via phone, email, and chatDiagnose and resolve technical issuesProvide training and...
-
Prague, Hlavní město Praha, Czech Republic Grafton Recruitment s.r.o. Full timeWe are seeking a highly skilled Collection Specialist with proficiency in Spanish to join our team at Grafton Recruitment s.r.o.Key Responsibilities:Collect outstanding payments and prioritize tasks in a timely mannerCreate dispute cases based on customer communication and provide regular updates on overdue customersManage incoming cheques/drafts and build...
-
Business Operations Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic BLOCK CRS a.s. Full timeJob Description: We are seeking a highly skilled Business Operations Specialist to join our team. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment. Key responsibilities will include coordinating business operations, developing and implementing process...
-
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeAre you passionate about delivering exceptional customer service and fluent in German? We have an exciting opportunity for a Customer Service Specialist to join our dynamic team and support our valued German-speaking customers.Key Responsibilities:Engage and Support: Be the primary point of contact for our German-speaking customers, ensuring their needs are...
-
Tech Support Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic Advantage Consulting, s.r.o.\nBrno Full timeJob TitleWe are seeking a skilled Tech Support Specialist to join our team.As a Tech Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, and chat.Your primary goal will be to resolve customer complaints in a timely and professional manner.Provide technical support to customers via multiple...
-
AA Business Excellence Manager
4 weeks ago
Prague, Hlavní město Praha, Czech Republic AbbVie Full timeThis role is a critical part of the Central Europe and Baltics leadership team, contributing to regional strategies and initiatives. The Business Excellence Manager is responsible for the strategic overview of business structures, processes, and opportunities, along with the implementation and management of local systems, processes, and policies to improve...
-
Customer Support Expert
2 weeks ago
Prague, Hlavní město Praha, Czech Republic SmartResearch s.r.o. Full timeSummary:SmartResearch s.r.o. is seeking a Customer Support Specialist to provide timely and accurate assistance to Internet resource users. The ideal candidate will have strong communication skills, experience communicating with clients, and the ability to work independently and as part of a team.Key Responsibilities:Provide support for Internet resource...
-
Collection Specialist with Spanish Expertise
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Grafton Recruitment s.r.o. Full timeAre you a skilled collection specialist with a passion for Spanish? We're looking for a talented individual to join our team at Grafton Recruitment s.r.o. as a collection specialist with Spanish expertise. Key Responsibilities:Investigate and resolve discrepancies in a timely and professional manner.Provide exceptional customer service, interacting with...
-
Accounts Receivable Specialist
2 months ago
Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full timeUnlock Your Potential in Accounts ReceivableAt Schleich GmbH, we're seeking a highly skilled Accounts Receivable Specialist to join our dynamic team. As a key player in our financial operations, you'll be responsible for managing customer payments, reconciliations, and credit notes.Key Responsibilities:Process customer payments and reconcile short...