Customer Excellence Specialist Lisbon Portugal

3 days ago


Prague, Hlavní město Praha, Czech Republic Cross Border Talents Full time

Embark on a Career Adventure in Lisbon


Cross Border Talents invites a Czech Customer Support Representative to join our team in Lisbon, Portugal. As a Customer Excellence Specialist, you will deliver top-notch service to customers of a global retail bank while enjoying the vibrant lifestyle Lisbon has to offer.


About the Role



  • Provide excellent assistance to customers, helping them resolve inquiries and issues related to their banking services.
  • Work to ensure each interaction leaves customers satisfied, supported, and confident in their financial decisions.
  • Collaborate with a team of professionals in a fast-paced, supportive environment focused on customer excellence.
  • Troubleshoot customer concerns efficiently and effectively while adhering to high standards of service.

The Perks of Relocation



  • A free flight to Lisbon to get your journey started.
  • Two weeks of complimentary accommodation, giving you time to find your perfect home.
  • An airport pick-up service to make your move stress-free.

About You



  • You have native-level Czech fluency and strong English skills (B2) for effective communication.
  • You are passionate about solving problems, helping others, and delivering excellent customer experiences.
  • You are able to work onsite in Lisbon, embracing a new environment with energy and adaptability.

What We Offer



  • A competitive salary of around €45,000 per year, depending on experience.
  • A dynamic, international environment where your skills and personality can shine.
  • The opportunity to live in one of Europe's most picturesque and culturally rich cities.

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