Customer Service Representative with German Language Skills
3 weeks ago
Are you passionate about delivering exceptional customer service and fluent in German? We have an exciting opportunity for a Customer Service Specialist to join our dynamic team and support our valued German-speaking customers.
Key Responsibilities:- Engage and Support: Be the primary point of contact for our German-speaking customers, ensuring their needs are met with the highest standards.
- Multilingual Communication: Use your Swiss German daily, with English for internal communication. French is a plus.
- Order Management: Process orders, coordinate deliveries, and handle invoicing with precision.
- Cross-Departmental Collaboration: Work closely with our sales and logistics teams to ensure seamless operations.
- Client Portfolio Management: You will be responsible for a selected range of customers.
- Language Proficiency: Excellent command of written and spoken German, along with communicative English. French is a plus.
- Personal Traits: We're looking for someone who is communicative, independent, and flexible.
- Tech Skills: Strong MS Office skills, especially in Excel and Outlook. Experience with Oracle, SAP, or Salesforce is a plus.
- Experience: Previous experience in a similar role is beneficial but not mandatory.
- Education: A high school diploma at minimum.
- Generous Time Off: Enjoy 5 weeks of vacation and 5 sick days annually.
- Health & Wellness: Meal allowances, pension fund support, and a MultiSport card to keep you active.
- Professional Growth: Opportunities for further education, fully covered language courses, and team-building activities.
- Technology & Comfort: A company laptop to ensure you're equipped for success.
- Culture & Spirit: Be part of a unique Nordic company culture, embodying the 'Hakkapeliitta spirit' with a collaborative and supportive work environment.
- Financial Rewards: A competitive salary with a financial bonus for your contributions.
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