Help Desk Specialist
3 weeks ago
About the role:
As a Help Desk Specialist at {company}, you will be responsible for providing technical support to our customers. You will troubleshoot and resolve issues related to computer hardware, software, and peripherals.
Key responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Diagnose and resolve technical issues
- Provide training and guidance to customers
- Collaborate with internal teams to resolve complex issues
Requirements:
- High school diploma or equivalent required
- 1-2 years of experience in technical support
- Excellent communication and problem-solving skills
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