Dutch Language Customer Service Specialist with Full-Time Opportunities
1 week ago
You are the ideal candidate for this role if you have a strong passion for delivering exceptional customer experiences in Dutch and English.
- Fluency in Dutch and English (min. B2) is essential, along with excellent communication skills.
- Strong customer orientation, interpersonal skills, and ability to manage time efficiently are required.
- An organized and proactive approach, with good prioritization skills, will help you succeed in this position.
- This role requires a team player who is dedicated, service-minded, and goal-orientated.
- Experience with Customer Service software and/or SAP is an added advantage.
We offer a remote work environment with flexible hours, allowing you to achieve a better work-life balance.
About your future employer:
Our client is a global corporation that values innovation and technology. By joining our organization, you'll be part of a dynamic team that strives to deliver exceptional services worldwide.
Dutch Language Customer Service SpecialistAs a Dutch language customer service specialist, you will be responsible for handling inbound inquiries daily from both internal and external customers, ensuring compliance with departmental guidelines.
Your key responsibilities include:
- Accepting and processing transactions using SAP and CRM systems.
- Managing customer confirmations and tracking shipment statuses, addressing any related issues.
- Collaborating with other departments to resolve challenges within the order-to-cash cycle.
- Meeting daily deadlines and achieving monthly targets for order quality and accuracy.
We offer a comprehensive training program to ensure your success in this role, along with opportunities for professional development in an international environment.
Key benefits of this job include:
- Comprehensive training to ensure your success in your role.
- Technical or managerial career path (everyone can develop their leadership skills).
- Be part of a truly awesome team.
- Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas.
- Life insurance.
- Private medical care.
- Flexible working hours.
- Great atmosphere and comfortable working conditions.
- Stable job and cooperation with friendly and high qualified team.
- Soft skills development.
- Remote model of work.
- Integration events.
- International team and non-corporate work enviroment.
The estimated salary for this role is approximately $45,000 - $60,000 per year, depending on experience and qualifications.
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