Customer Service Representative with German Proficiency

4 weeks ago


Remote Kraków, Czech Republic Antal Full time

We are seeking a highly skilled Customer Service Representative to join our team.

About the Role

This is a full-time opportunity to work in a dynamic and innovative environment, providing exceptional customer service to clients worldwide.

The successful candidate will be fluent in German and English, with strong customer orientation and excellent interpersonal skills.

Responsibilities include:

  • Handling inbound inquiries daily from internal and external customers
  • Accepting and processing transactions using SAP and CRM systems
  • Managing customer confirmations and tracking shipment statuses, addressing any related issues
  • Collaborating with other departments to resolve challenges within the order-to-cash cycle

The ideal candidate will have good time management and ability to prioritize tasks, an organized and independent approach, and be a good team player and dedicated individual.What We Offer

We offer a comprehensive training program to ensure success in your role, as well as opportunities for professional development in an international environment.

Benefits include life insurance, private medical care, flexible working hours, and a great atmosphere and comfortable working conditions.

Recruitment process involves a short interview with Antal Consultant, followed by an interview with HR & Hiring Manager, and finally employment.

Antal is a global recruitment company with over 25 years of experience, operating in 35 countries and offering free career support to candidates.



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