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Customer Service Representative English Speaker
2 weeks ago
As a customer-centric organization, we are seeking an exceptional Candidate to join our dynamic team as a Customer Support Representative. This is an exciting opportunity to deliver outstanding service to our US-based clients while fostering a safe and supportive work environment.
About the Role:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information and assistance to customers regarding various products and services
- Troubleshoot and resolve customer issues effectively, ensuring customer satisfaction
- Collaborate with team members and other departments to ensure a seamless customer experience
- Maintain detailed and accurate records of customer interactions and transactions
Requirements:
- Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and colleagues
- Customer Relationship Management: Ability to build and maintain strong relationships with customers to drive loyalty and retention
- MS Office Suite: Proficiency in Microsoft Office applications to manage daily tasks and projects
- Medical Billing Experience: Previous experience in medical billing or a related field (an asset)
Benefits:
- A safe and friendly in-office and online environment
- The option to work from home
- Aggressive career growth opportunities and long-term relationship potential
- Competitive salary range: 16,000.00 UAH - 30,000.00 UAH per month
- Full-time, new-grad, and permanent job types available
- Expected hours: 30-40 per week
Our Company Overview:
We specialize in providing back-office operations and exceptional customer support services to some of the largest companies in the US. Our mission is to deliver outstanding service while fostering a safe, friendly, and supportive work environment.
