Customer Experience Manager

About the RoleWe are seeking a highly motivated and customer-focused Customer Experience Manager to join our team. As a key member of our Customer Success Team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide top-notch customer support and assistance to customers and patients,...

We're seeking a highly motivated Customer Success Manager to join our team and work with our customers from the DACH region. This role involves managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support. Our ideal candidate will have excellent communication skills, experience in...

About the RoleWe are seeking a skilled Customer Experience Manager to join our team at GetResponse S.A. As a key member of our Customer Experience Team, you will be responsible for building and maintaining strong relationships with our customers, understanding their business needs and goals, and providing expert support and guidance to drive customer...

You may be the perfect fit if you have:  excellent command of English and Polish (at least C1) previous experience in customer service, customer success or other customer-facing roles where building business connections was required the ability to build and maintain long-lasting relationships with customers proactive approach and self-organization...

Customer Journey experience Coordination and product/project management Marketing experience Business analysis Problem-solving mentality Leading (senior) stakeholder meetings/workshops Good communication skills Technical understanding of analytics models Customer Journey Expert responsibilities include embedding models into the E2E Journey or business...

We're looking for a Customer Experience Specialist to join our team at Reedsy.About the roleYou'll be responsible for offering support to authors and creative publishing professionals, optimizing conversion, and maintaining a high Net Promoter Score (NPS).Requirements5+ years of customer support experienceExperience automating support processesGreat...

About the RoleWe're seeking a highly skilled and motivated individual to join our team as a Customer Happiness Intern at Reedsy.As a key member of our support team, you will be responsible for providing exceptional support to authors and publishing professionals, optimizing conversion, and contributing to maintaining a high Net Promoter Score (NPS).Key...

English (fluent) and German (C2) Great time management and organisational skills Excellent communication skills Ideally 2+ years of experience in customer success management or account management roles at a high-growth B2B SaaS company Comfortable talking through basic technical concepts with a technical audience Proven track record of managing multiple...

About Us:At Pharmbills, we're driven by a customer-first mindset, delivering exceptional service and performance. Our Customer Success Managers play a pivotal role, guiding teams and partnering with clients to maximize value and drive business success.Key Responsibilities:Client Partnership: Serve as the strategic advisor for American B2B clients, ensuring...

About the RoleWe are seeking a highly skilled Digital Experience Specialist to join our team at Experis Polska. This is a full-time position offering 100% remote work and contract B2B via Experis.Job DescriptionAs a Digital Experience Specialist, you will be responsible for embedding models into the end-to-end journey or business process, identifying...

We are seeking an experienced Customer Service Manager to join our team in Poznan, Poland.About the RoleAs a Customer Service Manager, you will be responsible for leading a team of customer service representatives in providing high-quality service to our clients. You will work closely with our leadership team to develop and implement process improvements,...

Qualifications (Education/Experience/Certification): Minimum English at CEFR Grade C1 (Advanced) or equivalent Certified in at least 1 DGEM Tech Technology within tower and working towards DGEM Tech technology certifications in other towers Collections Operations Manager In this role you will manage contracts daily including operations and finance and...

About the RoleWe are seeking a highly motivated Customer Success Manager to join our team at Secfix. As a key member of our customer-facing team, you will be responsible for managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesManage the customer lifecycle...

About the RoleAs a Digital Journey Architect at Experis Polska, you will be responsible for embedding models into the end-to-end customer journey or business process. This involves identifying requirements and stakeholder alignment to provide customers with an exceptional experience anytime and anywhere.The ideal candidate combines the skills of a product...

High skills in creating a solution vision tailored to customer needs. High personal culture, ability to work with management, directors, managers, and architects. Fluent in English (additional languages are a plus). Goal-oriented and strategic planning. Excellent communication skills and the ability to present arguments clearly and understandably. Ability...

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Mobility Partners. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.The ideal candidate will have strong communication skills, both written...

 To qualify for the role, you must have: Experience: Minimum of 5+ years of hands-on experience in Identity and Access Management (IAM) design, implementation, and administration. At least 3+ years of experience working with Okta as the primary IAM solution, including integrations with enterprise applications and systems. Experience with other IAM...

We are seeking a highly skilled Customer Support Specialist to join our team at Wow 24/7, a socially responsible business focused on sustainable development and charity. Our client produces European natural health and beauty products, including dietary supplements, superfoods, teas, and natural cosmetics.Job SummaryThis is a full-time position that requires...

We are seeking a highly motivated Senior Customer Retention Specialist to join our team at Secfix, a leading European compliance automation company. In this role, you will be responsible for managing the customer lifecycle from day 1 through renewal, ensuring that our customers receive the highest level of service and support.About UsSecfix automates...

About the JobWe are looking for a skilled Customer Experience Manager to join our team at DNA325. The ideal candidate will have experience working with customers and patients, analyzing feedback, and suggesting process improvements.The successful candidate will be responsible for helping customers with their questions, working independently, and learning...