Strategic Client Service Associate @ Interactive Brokers
12 hours ago
At Interactive Brokers, we've been driving innovation in trading since 1983. Our commitment to technology has led us to become a leader in the financial services industry.
We're not just a brokerage firm; we're a technology company that empowers our clients with the best trading platform and tools at an unbeatable cost.
Our MissionWe're seeking high-level professionals who can deliver exceptional client service, troubleshoot complex issues, and identify opportunities for improvement using technology.
The Ideal CandidateYou will be part of an exciting team that's shaping one of the world's strongest trading and brokerage brands. If you're motivated, have strong initiative, and are eager to challenge yourself, we invite you to join our team.
Key Responsibilities- Resolve client service issues via phone, email, and chat efficiently and effectively.
- Collaborate with local and international teams to address common issues and contribute to system development.
You will work closely with various departments, including Programming, Clearing, Cashiering, and Compliance, to ensure seamless service delivery.
Requirements- Relevant degree in finance or related field.
- Strong client services background and professional demeanor.
- Excellent communication skills and general financial knowledge.
Award-winning private healthcare insurance, generous annual bonus, free recreational pass, and daily food allowance in the office are just a few perks you'll enjoy working with us. You'll also have the opportunity to attend in-house trainings, take advantage of modern office amenities, and be part of a dynamic team environment.
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