Technology Support Specialist for Institutional and Retail Clients

17 hours ago


Budapest, Budapest, Czech Republic Interactive Brokers Full time
About Interactive Brokers

We are a technology-driven company that has been at the forefront of trading innovation since our inception. Our commitment to delivering cutting-edge solutions has earned us a reputation as a leader in the financial services industry.

Our Vision

We aim to provide our clients with the most sophisticated trading platform, renowned for its ease of use, speed, and reliability. Our team of experts is dedicated to pushing the boundaries of what is possible, always striving to improve and innovate.

Job Description

We are seeking a highly motivated and technology-savvy individual to join our New Accounts Team in Budapest, Hungary. As an Application Support Group Agent, you will be responsible for assisting potential and existing clients with the application process, answering general questions about our services, and providing exceptional customer service.

Main Responsibilities
  • Process institutional and retail client applications daily, ensuring seamless onboarding and high-quality customer experience.
  • Review documentation related to new account openings, adhering to European regulations and maintaining the highest standards of compliance.
  • Correspond with clients, sales representatives, and client service representatives, fostering strong relationships and resolving queries efficiently.
  • Collaborate with cross-functional teams to facilitate account approval and maintenance, promoting effective communication and teamwork.
  • Cross-reference multiple databases to ensure regulatory aspects of AML and KYC are completed before account opening, upholding the company's commitment to risk management.
Requirements
  • Self-confident individual with excellent problem-solving skills, able to work independently and multitask effectively.
  • Strong PC knowledge and internet navigation skills, with the ability to learn and adapt quickly.
Benefits
  • Discretionary annual bonus (cash and stock) - a performance-based reward for outstanding contributions.
  • Private healthcare insurance - comprehensive coverage for your well-being.
  • Free recreational pass (AYCM XL package) - enjoy leisure activities and entertainment options.
  • Daily food allowance in the office - convenient and delicious meals to fuel your productivity.
  • Monthly BKK pass - easy transportation to and from work.
  • Hybrid way of working (2 days home office/week) - flexible work arrangements to balance work and personal life.
  • Modern office in the heart of Budapest with free amenities - a vibrant and inspiring work environment.
  • Great atmosphere with friendly and exceptional colleagues and frequent company outings - opportunities to build meaningful relationships and have fun.


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    Interactive Brokers Group is a pioneer in trading innovation, starting with the invention of the first floor-based handheld computer in 1983. As a technology-driven company, we consistently challenge the status quo and strive to offer our clients the best trading platform with the most sophisticated features at the lowest cost.We are seeking a motivated and...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    Job OverviewWe are seeking a highly motivated and skilled Technical Support Specialist to join our New Accounts Team in Budapest, Hungary. As a member of this team, you will play a crucial role in assisting potential and existing clients with the application process, answering general questions about Interactive Brokers' services, and demonstrating a...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    As a motivated and technology-oriented candidate, you will join our New Accounts Team in Budapest, Hungary. The role of the Application Support Group Agent is to assist potential and existing clients with the application process, answer general questions about Interactive Brokers' services, and demonstrate a positive attitude when speaking to callers.About...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    About Interactive BrokersInteractive Brokers Group has been a pioneer in trading innovation since its inception. Founded in 1983, the company has consistently pushed boundaries to provide clients with the best trading platform featuring sophisticated tools at an affordable cost.We take pride in being primarily a technology-driven firm, challenging...


  • Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full time

    Job DescriptionWe are seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our Service Desk, you will provide expert technical guidance and support to our clients via email, chat, and telephone.Responsibilities:Providing comprehensive technical support and troubleshooting for complex IT issuesEnsuring all customer...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    Company OverviewInteractive Brokers Group is a pioneering company in trading innovation, having introduced the first floor-based handheld computer in 1983. Our technology-driven approach sets us apart from others in the financial services industry.We strive to provide our clients with the best trading platform featuring sophisticated features at competitive...


  • Budapest VI. kerület, Budapest, Czech Republic JOB Kft Full time

    Are you a customer service professional looking for a challenging role in international banking?As an Expert Banking Client Services Specialist at JOB Kft, you will play a key part in delivering exceptional service to corporate clients across Europe.Your responsibilities will include managing client portfolios, providing timely and high-quality banking...

  • Compliance Specialist

    1 month ago


    Budapest, Budapest, Czech Republic Interactive Brokers Full time

    Interactive Brokers Group is a leader in trading innovation, renowned for its cutting-edge technology and exceptional brokerage platform.About the RoleWe are seeking a highly skilled Compliance Specialist to join our AML team, conducting ongoing surveillance and investigations of client activities. This role offers an exciting opportunity to work with a...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    About Interactive BrokersInteractive Brokers Group has been a pioneer in trading innovation since its inception. Founded in 1983, the company revolutionized the industry with the introduction of the first floor-based handheld computer. Today, Interactive Brokers is recognized as a leader in the financial services industry.We pride ourselves on being...


  • Budapest, Budapest, Czech Republic Tesco Technology Hungary Full time

    Tesco Technology Hungary is a rapidly growing technology hub in Budapest, supporting the Tesco retail business in Central Europe and the Tesco Group. We are currently looking for a highly skilled Software Development Engineer to join our team.The successful candidate will be an expert in different backend technologies and develop software that helps both our...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    Compelling Opportunity in Trading and BrokerageWe are seeking a dedicated Global Client Associate to join our team at Interactive Brokers Group. With a strong background in client services, you will play a vital role in delivering exceptional support to our clients.About the RoleThe ideal candidate will possess excellent communication skills, with the...

  • Expansions Specialist

    1 month ago


    Budapest, Budapest, Czech Republic Manpower Magyarország Full time

    We are seeking an experienced Expansions Specialist to play a key role in shaping and executing our company's expansion strategy in Hungary.About the RoleThe ideal candidate will have a minimum of 2 years of relevant experience in real estate, preferably in an expansion or commercial department. They will possess excellent market knowledge, including...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    Interactive Brokers, a leading technology-driven financial services company, is seeking a highly motivated Financial Services Representative to join our New Accounts Team in Budapest, Hungary.About UsWe are at the forefront of trading innovation, pushing boundaries to offer our clients the best trading platform with the most sophisticated features at the...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    Unlock Your Potential in a Dynamic Trading EnvironmentWe are seeking an experienced Financial Services Expert to join our team at Interactive Brokers, where you will play a vital role in delivering exceptional client service and support.About the RoleThis is an exciting opportunity for a motivated and customer-focused professional to work with our global...


  • Budapest, Budapest, Czech Republic Formlabs Kft Full time

    We are seeking a highly skilled and motivated individual to join our Customer Services team as a 3D Printing Customer Support Specialist.At Formlabs, we're passionate about empowering designers, engineers, researchers, artists, and dental and healthcare professionals with groundbreaking professional 3D printers. Our mission is to make high-quality 3D...


  • Budapest, Budapest, Czech Republic BlackBelt Technology Kft Full time

    We are seeking an experienced Expert Cloud-Native Java Software Engineer to join our team at BlackBelt Technology Kft.About the ProjectOur client, a prominent investment banking partner, requires a skilled software engineer to develop and support market risk management systems and infrastructure.This is a fantastic opportunity to work on cloud-native Java...


  • Budapest, Budapest, Czech Republic Fox HR Consulting Kft. Full time

    Your employer is a leading IT professional services company, transforming clients' business, operating, and technology models for the digital era.The company offers an exciting new position:Job DescriptionA German Speaking Service Desk Agent will provide comprehensive guidance and information on IT-related issues to customers via email, chat, and telephone....


  • Budapest VI. kerület, Budapest, Czech Republic JOB Kft Full time

    We are seeking a highly skilled Corporate Banking Specialist to join our team at JOB Kft. This role offers a competitive salary of approximately $60,000 per annum.About the RoleAs a Corporate Banking Specialist, you will be responsible for delivering exceptional customer service to corporate clients across Europe. Your primary focus will be on managing...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    About UsAt Interactive Brokers, we've been driving innovation in trading since 1983. Our commitment to technology has led us to become a leader in the financial services industry.We're not just a brokerage firm; we're a technology company that empowers our clients with the best trading platform and tools at an unbeatable cost.Our MissionWe're seeking...


  • Budapest, Budapest, Czech Republic Interactive Brokers Full time

    Company Overview">Interactive Brokers Group is a technology-driven company that has been at the forefront of trading innovation since its inception. With a strong emphasis on software development, we have created a stellar brokerage platform that offers our clients the best trading experience at the lowest cost.">We are looking for an experienced AML...