IT Support Technician with Advanced Technical Expertise in German
22 hours ago
We are seeking skilled IT Support Technicians to join our team at Link Group and provide exceptional technical assistance.
The role involves resolving IT-related issues, managing tickets in multiple systems, and delivering outstanding support to users. Successful candidates will have strong technical expertise, excellent communication skills in German, and a customer-oriented mindset.
Key Responsibilities:- Provide first-level technical support for Windows operating systems, Office 365 applications, web browsers, Citrix environments, mobile devices, and Identity and Access Management.
- Handle inbound and outbound calls in a call center environment.
- Manage tickets using Service Desk+ and ServiceNow.
- Collaborate with the IT Support Team Leader in Germany and Austria.
- Laptop and mobile phone provided.
- Monday to Friday working hours (08:00–16:30).
- A team structure of 4 technicians, with one serving as backup for absences.
- One week onboarding in Koblenz - onboarding costs covered by the employer.
- Windows, O365, ticketing systems, and strong communication skills.
- Tools: Agile, Scrum.
-
L1 Support with German
1 day ago
Remote, Czech Republic Link Group Full timeProficiency in German (spoken and written). General knowledge of IT systems, including Windows, O365, browsers, and mobile devices. Familiarity with ticketing systems such as ServiceNow or Service Desk+. Strong communication skills and a customer-focused approach. Ability to work independently and efficiently handle technical issues. We are looking for...
-
Senior Technical Support Specialist
4 days ago
Remote, Czech Republic Link Group Full timeWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Link Group. In this role, you will provide exceptional technical support to our global customers, ensuring their issues are resolved promptly and efficiently.About the Role:This is an excellent opportunity for a seasoned technical professional to take on a challenging and...
-
Remote, Czech Republic VARTEQ Inc. Full timeJob Description:We are seeking a highly skilled and experienced Salesforce Technical Support Specialist to join our team at VARTEQ Inc. This role is ideal for individuals with advanced technical expertise, excellent problem-solving skills, and a strong passion for delivering exceptional customer support.About the Role:As a Tier 3 Support Specialist, you will...
-
Salesforce Technical Support Specialist
1 month ago
Remote, Czech Republic VARTEQ Inc. Full timeExperience: Minimum of 5 years of experience in Tier 3 technical support or a related role, specifically supporting Salesforce, API integrations, and related technologies. Salesforce Expertise: Proven experience as a Salesforce Administrator and with Salesforce Apex Development. CMS Expertise: Proven experience with CMS development. API Integration: Strong...
-
Advanced Technical Support Specialist
2 months ago
Remote, Czech Republic Devire Full timeJob OverviewWe are looking for a skilled IT Support 2nd Line professional to join our team at Devire Outsourcing IT, where we offer long-term contract opportunities for self-employed IT specialists.Salary and BenefitsThe selected candidate can expect a competitive salary of 4200 - 4620 PLN per month (approximately 90-105 zł/h netto), along with benefits...
-
Remote, Czech Republic VARTEQ Inc. Full timeJob DescriptionWe are seeking a highly skilled Enterprise Salesforce Support Specialist to join our team at VARTEQ Inc.Key Responsibilities:Advanced Troubleshooting: Provide Tier 3 support for escalated technical issues across Salesforce (Admin, Apex, API), MSSQL, React, and digital experience environments.Incident Management: Manage high-priority incidents...
-
Remote, Czech Republic Spyrosoft Full timeAbout Our Company">We are a German-based company specializing in comprehensive IT solutions, supporting enterprises in their digital transformation.With extensive experience, we offer high-quality services that include IT infrastructure management, business applications, and modern workplace solutions.Our team focuses on long-term relationships, tailoring...
-
Technical Salesforce Solutions Expert
1 week ago
Remote, Czech Republic VARTEQ Inc. Full timeJob OverviewWe are seeking an experienced Technical Salesforce Solutions Expert to join our team at VARTEQ Inc. This role requires a highly skilled professional with expertise in Salesforce Administration, Apex Development, API integration, and digital experience platforms.Key Responsibilities:Advanced Troubleshooting: Provide Tier 3 support for escalated...
-
Remote, Czech Republic Haddad Brands Full timeExperience: 2+ years of hands-on experience in low voltage systems, particularly home automation. Technical Skills: Familiarity with smart home platforms (e.g., Control4, Lutron, Nest). Understanding of networking basics, including IP addressing and Wi-Fi setup. Proficient in using power tools, testers, and diagnostic equipment. Certifications...
-
Power Engineer with Advanced Data Analysis
3 weeks ago
Remote, Czech Republic Boneffice System Full timeJob DescriptionWe are seeking a highly skilled Power Engineer to join our team at Boneffice System. As a key member of our organization, you will play a pivotal role in optimizing power plant operations using data analysis and engineering expertise.As a Power Engineer, you will be responsible for conducting detailed analysis of technical documentation...
-
Senior Technical Support Engineer @ Mend.io
5 months ago
Remote, Kraków, Warsaw, Czech Republic Mend.io Full timeBachelor’s Degree in an IT-related field and 3+ years of experience in Technical Support or equivalent customer-facing technical role, or 5+ years in an equivalent technical role Experience with programming environments – not necessarily as a developer (e.g. Java, Python, JavaScript, C#, Ruby, C++, etc.) Experience with supporting cloud-based...
-
Data Networks Infrastructure Supervisor
4 days ago
Remote, Czech Republic Haddad Brands Full timeJob Description:Haddad Brands is seeking a highly skilled Data Networks Infrastructure Supervisor to lead our team in the design, installation, and maintenance of data network infrastructure.This is a leadership role that requires strong technical expertise and excellent communication skills. As a Supervisor-level Technician, you will oversee the work of a...
-
Technical Support Specialist
4 weeks ago
Remote, Czech Republic Sunvery Full timeRedocly is seeking a highly skilled Technical Support Representative to join our team and help deliver exceptional products to our customers.About the RoleWe're looking for someone with a strong passion for technical support and documentation. As a Technical Support Representative, you will be responsible for providing top-notch support to our customers,...
-
Customer Support Specialist with German
6 days ago
Remote, Czech Republic Antal Full timeknowledge of languages: German and English, both on B2 level strong customer orientation and communication skills good MS Office skills SAP knowledge is an advantage, but is not necessary previous customer-related experience will be a plus good problem-solving skills position: Customer Support Specialistlanguages: German, Englishfully...
-
API Technical Support Specialist
4 weeks ago
Remote, Czech Republic Sunvery Full timeWe are seeking an experienced API Technical Support Representative to join our team at Redocly. This is a fantastic opportunity for someone who is passionate about delivering high-quality products to customers and has experience in Tech Support.As a Technical Support Representative, you will be responsible for providing pre-sale and after-sale support to our...
-
Technical Support Representative @ Sunvery
4 weeks ago
Remote, Czech Republic Sunvery Full timeWho you are You have experience in Tech Support. You have B2+ level of English. You have tremendous attention to detail. You love APIs and documentation. You are patient and have empathy for customers. You have a proven track record of problem solving. You have experience with ReactJS (will be a plus). You’re familiar with the OpenAPI...
-
Remote, Czech Republic Sunvery Full timeWe are seeking a highly skilled Technical Support Representative to join our team at Redocly. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and helping our customers succeed with our products.The ideal candidate will have a strong background in technical support, excellent communication skills,...
-
Remote, Łódź, Kraków, Czech Republic Spyrosoft Full timeJob TitleSenior Mobile Quality Assurance Engineer with Advanced Appium Expertise
-
webMethods Developer with German @ Spyrosoft
3 weeks ago
Remote, Czech Republic Spyrosoft Full timeStrong analytical and problem-solving skills Team player with experience working in cross-functional teams Excellent communication skills (both English and German) for requirements analysis and technical documentation Ability to work independently and take ownership of projects ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management Java or...
-
Remote, Czech Republic Sunvery Full timeWho you are You have B2+ level of English. You have an interest in technical jobs. You have tremendous attention to detail. You are patient and have empathy for customers. You communicate in a clear and concise manner. Would be a plus You understand what APIs is. You love working with documentation. You have some knowledge of ReactJS. You have a...