API Technical Support Specialist
1 month ago
We are seeking an experienced API Technical Support Representative to join our team at Redocly. This is a fantastic opportunity for someone who is passionate about delivering high-quality products to customers and has experience in Tech Support.
As a Technical Support Representative, you will be responsible for providing pre-sale and after-sale support to our customers. This includes answering questions about our product, its features, and cost, as well as troubleshooting and helping test our product. Additionally, you will assist potential clients with proof of concept and interact with our R&D team on bug fixes and feature requests.
The ideal candidate will have a proven track record of problem solving, excellent communication skills, and a growth mindset. They will also be familiar with ReactJS and the OpenAPI 3 specification, which are significant advantages in this role.
This is a great opportunity to work with a fun, supportive, and high-performing environment that celebrates the little victories and makes progress on our mission to accelerate API ubiquity. We are committed to making the best products possible for our customers, and we're looking for someone who shares this vision.
We estimate the salary for this position to be around $65,000-$85,000 per year, based on industry standards and comparable positions in the area.
In this role, you will have the opportunity to grow professionally and personally, working with a talented team of individuals who are passionate about their work. You will be challenged to learn new skills and take on new responsibilities, and you will have the chance to make a meaningful impact on our customers' experiences.
We believe that our company culture is a key differentiator, and we're proud of the supportive and inclusive environment that we've created. If you're looking for a challenging and rewarding role that aligns with your values and goals, we encourage you to apply.
-
Technical Support Specialist
4 weeks ago
Remote, Czech Republic Sunvery Full timeRedocly is seeking a highly skilled Technical Support Representative to join our team and help deliver exceptional products to our customers.About the RoleWe're looking for someone with a strong passion for technical support and documentation. As a Technical Support Representative, you will be responsible for providing top-notch support to our customers,...
-
Remote, Czech Republic Sunvery Full timeWe are seeking a highly skilled Technical Support Representative to join our team at Redocly. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and helping our customers succeed with our products.The ideal candidate will have a strong background in technical support, excellent communication skills,...
-
Remote, Czech Republic VARTEQ Inc. Full timeJob DescriptionWe are seeking a highly skilled Enterprise Salesforce Support Specialist to join our team at VARTEQ Inc.Key Responsibilities:Advanced Troubleshooting: Provide Tier 3 support for escalated technical issues across Salesforce (Admin, Apex, API), MSSQL, React, and digital experience environments.Incident Management: Manage high-priority incidents...
-
Salesforce Technical Support Specialist
1 month ago
Remote, Czech Republic VARTEQ Inc. Full timeExperience: Minimum of 5 years of experience in Tier 3 technical support or a related role, specifically supporting Salesforce, API integrations, and related technologies. Salesforce Expertise: Proven experience as a Salesforce Administrator and with Salesforce Apex Development. CMS Expertise: Proven experience with CMS development. API Integration: Strong...
-
Technical Support Specialist
1 week ago
Remote, Czech Republic Link Group Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Link Group. This is an exciting opportunity to work with a dynamic company that provides innovative solutions to our clients.
-
Advanced Technical Support Specialist
2 months ago
Remote, Czech Republic Devire Full timeJob OverviewWe are looking for a skilled IT Support 2nd Line professional to join our team at Devire Outsourcing IT, where we offer long-term contract opportunities for self-employed IT specialists.Salary and BenefitsThe selected candidate can expect a competitive salary of 4200 - 4620 PLN per month (approximately 90-105 zł/h netto), along with benefits...
-
Senior Technical Support Specialist
1 week ago
Remote, Czech Republic Link Group Full timeWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Link Group. In this role, you will provide exceptional technical support to our global customers, ensuring their issues are resolved promptly and efficiently.About the Role:This is an excellent opportunity for a seasoned technical professional to take on a challenging and...
-
Technical Support Specialist @ Attio
1 month ago
Remote, London, Czech Republic Attio Full timeWhat are the role requirements? In this role, you will be expected to: Provide fast and friendly technical support to customers through emails, chat, and video calls, adhering to Service Level Agreements (SLAs) between European and US business hours. This is your core responsibility Accurately and efficiently answer customer questions regarding Attio...
-
Technical Support Representative @ Sunvery
1 month ago
Remote, Czech Republic Sunvery Full timeWho you are You have experience in Tech Support. You have B2+ level of English. You have tremendous attention to detail. You love APIs and documentation. You are patient and have empathy for customers. You have a proven track record of problem solving. You have experience with ReactJS (will be a plus). You’re familiar with the OpenAPI...
-
Remote, Czech Republic Sunvery Full timeWho you are You have B2+ level of English. You have an interest in technical jobs. You have tremendous attention to detail. You are patient and have empathy for customers. You communicate in a clear and concise manner. Would be a plus You understand what APIs is. You love working with documentation. You have some knowledge of ReactJS. You have a...
-
Technical Specialist
1 month ago
Remote, Czech Republic emagine Sp. Z o.o. Full timeJob DescriptionWe are seeking a highly skilled Technical Specialist to join our Integration Team in emagine Sp. Z o.o., where you will play a crucial role in implementing DevOps and migrating the OIC to AWS.This is a full-time, long-term contract position (3 years + possible extensions) with occasional business trips to Denmark.About the RoleAs a Technical...
-
Remote, Czech Republic Devire Full timeWe are seeking a skilled IT Support Engineer to join our team at Devire Outsourcing IT, a partnership dedicated to self-employed IT specialists.Job DescriptionAs an IT Support Engineer, you will be responsible for leading the investigation of multiple support tickets and working collaboratively with customers to understand and resolve their issues. Your...
-
Senior ServiceNow Technical Specialist
3 weeks ago
Remote, Czech Republic Emerge Soft Sp. z o.o. Full timeJob Description: We are seeking a highly skilled ServiceNow Technical Specialist to join our team at Emerge Soft Sp. z o.o.. This is an exciting opportunity for a seasoned professional to leverage their expertise in ServiceNow CSM module and platform administration to drive business success.The ideal candidate will have a strong background in ServiceNow...
-
Customer Support Specialist @ B2B Soft
1 week ago
Remote, Czech Republic B2B Soft Full timeOur requirements: Fluent/advanced English (MUST!) Spanish is a huge + Ability to work night shifts (6 shifts: Kyiv time: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00) An experienced PC user (General Microsoft Windows knowledge) Existing technical background or a strong desire to explore the...
-
Technical QA Specialist
1 month ago
Remote, Odesa, Dnipro, Cherkasy, Czech Republic QA Madness Full timeWe are seeking a seasoned Technical QA Specialist to join our team at QA Madness, a European IT service company specializing in QA and cyber security.About the Role:In this key position, you will leverage your expertise in TypeScript and testing frameworks like Cypress to drive automation testing excellence.Your primary focus will be on creating and managing...
-
Product Support Specialist @ Mobility Partners
4 weeks ago
Remote, Czech Republic Mobility Partners Full timeClient orientation and understanding of customer service principles in the B2B segment. Experience in incident management and working with incident management systems (knowledge of ITIL methodology will be a plus). Ability to clearly and effectively explain technical aspects to non-technical users. English proficiency at B1 level or higher. Ukrainian...
-
Tech Support Engineer
2 months ago
Remote, Czech Republic Devire Full time2 years of relevant experience in a previous hands-on Level 2 Technical Support or DevOps role 2 years experience with REST and RESTful APIs Required experience in customer facing role Eager learner, ready to dig into many technical areas High school diploma required Nice to have (desired skills): Networking/web architectures including HTTP Containers /...
-
Python API engineer for AI platform @ DevBrother
2 months ago
Remote, Gdańsk, Czech Republic DevBrother Full timeAt least an Upper-Intermediate level of English. 5+ years of experience in API development, with at least 2+ years specifically working with blockchain technologies. Expertise in Python, with proven experience in extending APIs (FastAPI) for Cosmos-based projects. Strong understanding of distributed systems, consensus algorithms, and decentralized network...
-
Technical Testing Specialist
4 weeks ago
Remote, Czech Republic Link Group Full timeJob DescriptionWe are seeking a skilled Technical Testing Specialist to join our team at Link Group. As a key member of our Quality Assurance team, you will play a crucial role in ensuring the quality and reliability of our products.About UsLink Group is a leading provider of innovative solutions for the financial services industry. Our company culture...
-
Technical Salesforce Solutions Expert
2 weeks ago
Remote, Czech Republic VARTEQ Inc. Full timeJob OverviewWe are seeking an experienced Technical Salesforce Solutions Expert to join our team at VARTEQ Inc. This role requires a highly skilled professional with expertise in Salesforce Administration, Apex Development, API integration, and digital experience platforms.Key Responsibilities:Advanced Troubleshooting: Provide Tier 3 support for escalated...