Senior Account Manager

4 weeks ago

Prague, Hlavní město Praha, Czech Republic Expedia Group Full time

About the Role:

The Associate Account Manager's primary responsibility is to ensure that Expedia Group's hotel and property product in their assigned market is competitive, attractive, and relevant for our fast-growing global customer base.

This role is the foundation on which the Market Management team is based, ensuring that Expedia Group's brands' global customers always find the most suitable property for their dream trip, and that our hotel partners can effectively, efficiently, and throughout the year, reach Expedia Group's full breadth of global traveler demand.

Key Responsibilities:

  • Optimize content, rate, and availability competitiveness on the Expedia sites to increase customer conversion
  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers' pressing needs
  • Secure promotional offers to support the brands' merchandising and marketing efforts
  • Educate hotel partners on the self-service features available on Expedia Partner Central
  • Re-establish relationships with dormant hotel partners
  • Support demand generation
  • Support research to identify properties not currently listed on the Expedia marketplace

Requirements:

  • Bachelor's Degree; or equivalent experience (0-2 years of experience)
  • Proficiency in Italian and English language
  • High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
  • Hungry, determined, motivated, willing to take action and results-focused
  • Strong organization and time management skills, rigor, attention to detail
  • Proven follow-up/persistence when facing challenging situations
  • Ability to multi-task effectively and be able to change gears quickly without skipping a beat
  • Ability to effectively communicate to various levels and through a variety of communication channels
  • Relationship builder; you earn the confidence of others; strong team worker, ensuring the whole team wins. Also able to work independently
  • You can bridge and sustain solid partnerships based on mutual support through a collaborative style
  • You can demonstrate the ability to work based on a variety of targets, goals, and/or strategic objectives set by leadership team
  • You have an appetite for innovative technology, fast-changing business environment, data-driven decision making. You can present ideas and directives clearly and persuasively; actively listening when spoken/presented to.

About Expedia Group:

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia GroupTM Media Solutions, Expedia Local Expert, CarRentals.comTM, and Expedia CruisesTM.

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