Client Experience Representative at LYNX Broker @ LYNX B.V.

2 weeks ago


Prague, Czech Republic LYNX B.V. Full time

The ideal candidate for this position is:

  • a well-mannered, client-oriented problem solver,
  • financial markets enthusiast with genuine interest in trading
  • native Polish language and communicative English is required

"LYNX helps you invest in yourself"

"Working at LYNX means joining the LYNX family"

"The development opportunities make LYNX the best place to work"

This is what employees themselves say about LYNX and we believe it says it all😊 

We are very proud to create an environment where everybody thrives. 

LYNX was founded in 2006 in the Netherlands by two investors. From the very beginning, our was to goal to provide top-notch services and necessary tools for self-investing. Currently LYNX is an international FinTech company with offices in Amsterdam, Berlin, Ghent and Prague with more than 300 employees contributing to the success of over 65,000 clients. Other countries where LYNX operates include France, Finland and Slovakia. 

LYNX entered Poland in 2017. It is registered in KNF and its operations are additionally supervised by the Dutch Financial Markets Authority (AFM) and, since Polish clients are served from an office in the Czech Republic, also by the Czech National Bank (CNB). LYNX works with one of the world's largest brokerage firms: Interactive Brokers, acting as an intermediary for European clients.

,[Answer phone calls, respond to chat messages and emails as primary point of contact for our clients , Assist clients with issues regarding operations on their investment account , Educate clients via different channels such as webinars, writing/translating articles for our website, or ensuring individual training., Contact broker’s service & trading desk to solve trading or administrative issues, Work on numerous internal projects that may include building a knowledge database for our clients or enhancing internal procedures, Cooperate and exchange knowledge with colleagues from Customer Due Diligence, Transaction Monitoring, Compliance and Marketing departments] Requirements: Additionally: Competitive salary, Additional 13th salary, opportunities for your professional development, educational budget of €2,000 per year, Lunch card, International projects, Free coffee, Modern office, Free snacks, Free beverages, No dress code, Fruit basket, Supportive work environment, Summer party trip to European destination, Various team building activities, Informal and friendly working environment, Free parking, In-house trainings.

  • Prague, Hlavní město Praha, Czech Republic LYNX B.V. Full time

    About the Role:We are seeking a highly skilled Client Experience Representative to join our team at LYNX B.V. As a key member of our client-facing team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide top-notch support to clients via phone, email, and chatAssist...


  • Prague, Czech Republic LYNX B.V. Full time

    wysoka kultura osobista zorientowanie na potrzeby klienta rzeczowe i kreatywne podejście do rozwiązywania problemów zainteresowanie rynkami finansowymi doskonała znajomość języka polskiego i angielskiego w stopniu komunikatywnym "LYNX pomaga inwestować w siebie." "Praca w LYNX oznacza dołączenie do rodziny LYNX." "Możliwości rozwoju sprawiają,...


  • Prague, Hlavní město Praha, Czech Republic LYNX B.V. Full time

    Opis StanowiskaPoszukujemy doświadczonego Specjalisty ds. Obsługi Klienta, który będzie odpowiedzialny za zapewnienie najwyższej jakości usług klientom LYNX B.V. Współpracujesz z klientami w celu zrozumienia ich potrzeb i zapewnienia im najlepszych rozwiązań inwestycyjnych. Do Twoich zadań należy:Odpowiadanie na pytania klientów i...


  • Prague, Hlavní město Praha, Czech Republic Cross Border Talents Full time

    Sales Representative Wanted in LisbonWe are a leading Outsourcing/BPO company seeking a motivated Sales Representative with fluent Czech language skills for our Lisbon office.Key Responsibilities:Engage potential clients by calling leads provided by our client.Use negotiation skills to close agreements and successfully onboard new clients.Manage each sales...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    We are looking for a highly skilled and communicative Customer Service Representative fluent in both English and Dutch to fill this key role at ManpowerGroup s.r.o. The ideal candidate will be part of a dynamic team focused on processing sales orders for the UK & North region. This position involves not only back-office tasks but also active customer...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    {"h1": "Unlock Your Potential at Schleich GmbH", "p": "Join our dynamic team as a Customer Service Representative and embark on a journey of growth and development. As a key member of our operations team, you will be responsible for ensuring seamless order management, complaint resolution, and customer satisfaction. **Key Responsibilities:** * Manage B2B...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    {"h1": "Unlock Your Potential at Schleich GmbH", "p": "Join our dynamic team as a Customer Service Representative and embark on a journey of growth and development. As a key member of our operations team, you will be responsible for ensuring seamless order management, complaint resolution, and customer satisfaction. **Key Responsibilities:** * Manage...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    Unlock Your Potential at Schleich GmbHWe are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our customer service department, you will be responsible for ensuring seamless order fulfillment and resolving customer complaints efficiently.Key Responsibilities:Manage all Amazon Europe entries and process B2B...


  • Prague, Hlavní město Praha, Czech Republic Expedia Partner Solutions Full time

    About the Role: We are seeking a skilled Customer Service Representative to join our team at Expedia Partner Solutions. As a Lodging Partner Associate, you will be responsible for delivering exceptional customer service to our clients, leveraging your fluency in Danish and English to resolve customer inquiries and ensure seamless experiences.Key...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    Unlock Your Potential at Schleich GmbHWe are seeking a highly skilled and motivated Customer Service Representative to join our dynamic team at Schleich GmbH. As a key member of our operations team, you will be responsible for ensuring seamless order management, customer satisfaction, and efficient complaint resolution.Key Responsibilities:Operative Order...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    Unlock Your Potential at Schleich GmbHWe are seeking a highly skilled and motivated Customer Service Representative to join our dynamic team at Schleich GmbH. As a key member of our operations team, you will be responsible for ensuring seamless order management and customer satisfaction.Key Responsibilities:Operative Order Management: Manage all Amazon...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    {"h1": "Unlock Your Potential at Schleich GmbH", "p": "As a Customer Service Representative at Schleich GmbH, you will be responsible for managing B2B orders from entry to delivery using SAP. Your duties will include ensuring accurate and timely order fulfillment, coordinating with internal departments, and monitoring order status. You will also handle...


  • Prague, Hlavní město Praha, Czech Republic NTT America Solutions, Inc. Full time

    Senior Project Manager Summary:Lead and direct concurrent client projects, managing complex projects with a proven track record, excellent negotiation skills, and ability to lead a large team. Interface with project stakeholders, hand over to Operations, and deliver across multiple business areas, geographies, and technologies.Key Responsibilities:Project...


  • Prague, Czech Republic NTT America Solutions, Inc. Full time

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA We...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    {"h1": "Unlock Your Potential at Schleich GmbH", "p": "As a Customer Service Representative at Schleich GmbH, you will be responsible for managing B2B orders from entry to delivery using SAP. Your key tasks will include ensuring accurate and timely order fulfillment, coordinating with internal departments, and monitoring order status. You will also handle...


  • Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at ManpowerGroup s.r.o. in Czech Republic. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving customer issues in a timely and...


  • Prague, Czech Republic NTT America Solutions, Inc. Full time

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The...


  • Prague, Hlavní město Praha, Czech Republic Schleich GmbH Full time

    {"h1": "Unlock Your Potential at Schleich GmbH", "p": "As a Customer Service Representative at Schleich GmbH, you will be responsible for managing B2B orders from entry to delivery using SAP. Your duties will include ensuring accurate and timely order fulfillment, coordinating with internal departments, and monitoring order status. You will also handle...


  • Prague, Hlavní město Praha, Czech Republic NTT America Solutions, Inc. Full time

    Join a company pushing the boundaries of what is possible, renowned for technical excellence and leading innovations, and a workplace that embraces diversity and inclusion. As a Team Lead, Service Client Engineering, you'll drive remote support for service delivery management activities and lead a team responsible for first call resolution, RMA process, and...

  • IT Specialist

    4 weeks ago


    Prague, Hlavní město Praha, Czech Republic ARBES Technologies Full time

    Job Description**Role:** IT Consultant - Financial Services**About the Job:**We are seeking an experienced IT Consultant to join our team at ARBES Technologies. As an IT Consultant, you will be responsible for working with clients to understand their IT needs and providing solutions to meet those needs.Key Responsibilities:Collect and clarify client...