L1 Service Desk

2-7 Yrs of experience in Service Desk/Technical Support - L1. Provide support through Calls, Emails, and self-service tickets. Excellent communication and customer service skills to support Global customers. Experience with advanced Active Directory, O365, software installation, Printers, and other standard applications. Familiarity with networking...

Job Title: IT Service Desk Manager - Link GroupWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at Link Group. As a key member of our support team, you will be responsible for managing the day-to-day activities of our service desk, ensuring that all customer inquiries are addressed promptly and efficiently.About the...

Proficiency in German (spoken and written). General knowledge of IT systems, including Windows, O365, browsers, and mobile devices. Familiarity with ticketing systems such as ServiceNow or Service Desk+. Strong communication skills and a customer-focused approach. Ability to work independently and efficiently handle technical issues. We are looking for...

Experience in the banking sector. At least 5 years of experience in IT Service Desk or IT service management, including a managerial role. Excellent command of English. Proficiency in Italian will be a significant advantage. Familiarity with ITIL processes and tools (ITIL certification is a plus). Proven experience in team management, prioritizing tickets,...

Link Group is seeking a highly experienced and skilled Senior Customer Service Manager to lead our service desk team.About the RoleThis is an excellent opportunity for a seasoned professional to join our team and take on a leadership role in customer service. As a Senior Customer Service Manager, you will be responsible for ensuring that our customers...

Job SummaryWe are seeking a highly experienced IT Manager to lead our Service Desk team in the banking sector. As a key member of our organization, you will be responsible for providing exceptional customer support and driving business growth through process optimization.About Link GroupLink Group is a leading provider of financial services, dedicated to...

We are seeking a highly skilled and motivated Financial Application Support Specialist to join our expanding team in Poland. As a key member of our Finance Team, you will be responsible for providing top-notch support to our clients across various financial technologies.With a strong background in finance and IT, you will possess excellent analytical and...

Job DescriptionWe are seeking skilled IT Support Technicians to join our team at Link Group and provide exceptional technical assistance.The role involves resolving IT-related issues, managing tickets in multiple systems, and delivering outstanding support to users. Successful candidates will have strong technical expertise, excellent communication skills in...

About Link GroupWe are a dynamic organization dedicated to providing innovative solutions and exceptional service. Our team is comprised of talented professionals who share a passion for delivering results-driven outcomes.Job Description: Salesforce Technical Specialist - Opportunity ManagementThis role is focused on supporting sales teams by leveraging...

We're looking for a highly motivated Senior Product Marketing Manager to join the Toggl Work team, our newest product aimed at revolutionising People Operations. This is your chance to shape the future of a product designed to save our users time, money, and sanity.The ideal candidate will have experience crafting and executing user acquisition strategies in...

We are Blau Direkt, a leading provider of infrastructure services to brokerage companies in the insurance industry. Our mission is to simplify and digitize the work of our partners through innovative solutions.Job OverviewThis role involves developing and maintaining software applications as part of our agile cross-functional team focused on delivering...

Do we have a match? As a Kernel Device Drivers Engineer, you must meet most of the following criteria: Proficiency in C programming language Experience with other programming languages (C++, Go, Python) 2+ years of experience in Linux device driver programming (e.g., device driver model, [platform, Multi-Function Devices - MFD, Auxiliary Bus, PCI, I2C,...

Do we have a match? As a Software Engineer with C and Linux Device Drivers, you must meet most of the following criteria: Proficiency in C programming language Experience with other programming languages (C++, Go, Python) 2+ years of experience in Linux device driver programming (e.g., device driver model, [platform, Multi-Function Devices - MFD, Auxiliary...

About the RoleWe are seeking a highly skilled IT Infrastructure Specialist to join our team at Haddad Brands. As an IT Infrastructure Specialist, you will be responsible for ensuring the smooth operation of our hybrid infrastructure based on Windows Server technologies.Job DescriptionDesign and implement efficient infrastructure monitoring solutions using...

An Ideal Candidate Should Have Experience shipping Python-based services Experience being responsible for the successful operation of a critical production service Experience with public cloud environments, GCP preferred Experience with Infrastructure such as Code, Docker, and containerized deployments. Preferred: Experience deploying high-availability...

About SpeechifyWe are the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.What streaming services have done for audio entertainment, we're doing...

Experience of similar position minimum 3-4 years Experience of the hybrid infrastructure based on Windows Server technologies Experience of RBAC technology Experience of Active Directory Experience with tools for infrastructure monitoring Experience with Data Management Experience with Data Technology (NFS,SMB) Communicative and Creative Basic knowledge of...

możesz pochwalić się: min. 3-letnim doświadczeniem we wdrażaniu systemów helpdesk (np. Zendesk, Zoho, Thulium, ServiceNow, ManageEngine SD Plus, Jira JSM / ESM, Freshservice, Freshdesk, itp.); wiedzą z obszaru narzędzi i procesów ITSM; wiedzą dotyczącą praktyk ITIL oraz ich praktycznego zastosowania; umiejętnością konfiguracji...

Experience. You have negotiated tradeoffs to deliver APIs that other developers depend on, and you have been accountable for the reliability and performance of a production system. Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable. Speed. You work quickly to generate ideas and options and...

Who you are You have experience in Tech Support. You have B2+ level of English. You have tremendous attention to detail. You love APIs and documentation. You are patient and have empathy for customers. You have a proven track record of problem solving. You have experience with ReactJS (will be a plus). You’re familiar with the OpenAPI...