Junior Customer Support Specialist @ XTB
1 month ago
- studenci ostatnich lat studiów lub absolwenci
- proaktywne nastawienie do Klienta
- komunikatywność i systematyczność
- samodzielność, dyspozycyjność, odporność na stres
- bardzo dobra znajomość języka angielskiego
- doświadczenie zawodowe, staże lub praktyki w Dziale Obsługi Klienta lub Dziale Sprzedaży
- znajomość zasad funkcjonowania rynku pozagiełdowego oraz giełdowego
- znajomość nowoczesnych instrumentów pochodnych (w szczególności futures, CFD, opcje)
XTB to przede wszystkim innowacyjność i ciągły rozwój. Tworzymy największą regulowana firmę inwestycyjną i FinTech w Polsce, specjalizującą się w obrocie instrumentami finansowymi. Działamy na ponad 15 rynkach min. w Europie, Azji i Ameryce Południowej. Globalnie zatrudniamy ponad 1000 osób. Stawiamy na rozwój naszych pracowników, dlatego XTB jest najlepszym miejscem, aby zdobyć doświadczenie i rozwijać nabyte umiejętności. Nasza innowacyjna działalność, produkty i technologie są doceniane przez inwestorów i rynek. Zdobyliśmy aż 5 nagród przyznawanych podczas największej branżowej konferencji 'Invest Cuffs' - Polish Forex Broker of the Year, Polish CFD Broker of the Year, Public Company of the Year, Personality of the Market (Omar Arnaout), Analyst of the Year (Przemysław Kwiecień).
Oferujemy- zdobywanie doświadczenia zawodowego w dynamicznie rozwijającej się międzynarodowej instytucji finansowej
- zatrudnienie na podstawie umowy o pracę
- praca hybrydowa (2 dni pracy z biura; 3 dni zdalnie)
- udział w interesujących projektach
- pracę w młodym, dynamicznym zespole
- dodatkowy dzień wolny od pracy z okazji urodzin
- dodatkowy dzień wolny od pracy z okazji opieki nad dzieckiem do 1 roku życia
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Warszawa, Czech Republic XTB Full timeFluent German (minimum C1 level) and very good English (B2 level) High customer service orientation and communicative skills Analytical skills Proactive and positive attitude Ability to perform well in a dynamic, fast paced and entrepreneurial environment Experience in Customer Service will be a strong asset XTB is a licensed brokerage house in the...
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Warszawa, Czech Republic XTB Full timePortuguese language - native or proficiency level required responsibility and ability to multitask, prioritize and close tasks quickly strong communication, interpersonal and negotiation skills responsibility and ability to multitask, prioritize and close tasks quickly good knowledge of MS Office Additional (would be an advantage): previous experience in...
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Czech Speaking Customer Support Specialist @ XTB
2 months ago
Warszawa, Czech Republic XTB Full timeCzech language - native or proficiency level required very good knowledge of English language is a must higher education (might be IV or V year student) previous experience in a customer service role (desirable) responsibility and ability to multitask, prioritize and close tasks quickly strong communication, interpersonal and negotiation skills good...
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Warszawa, Czech Republic XTB Full timeSlovak language - native or proficiency level required very good knowledge of English language is a must higher education (might be IV or V year student) previous experience in a customer service role (desirable) responsibility and ability to multitask, prioritize and close tasks quickly strong communication, interpersonal and negotiation skills good...
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Warszawa, Mazovia, Czech Republic XTB Full timeJob Description:Xtream Technologies B.V. (XTB), a licensed brokerage house in the European Union, is seeking a skilled Romanian Speaking Customer Support Specialist to join their team. As a key member of the customer support team, you will be responsible for providing exceptional customer service to Romanian clients, resolving issues promptly, and ensuring...
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Warszawa, Czech Republic XTB Full timehigher education (might be IV or V year student) background or experience in economics or financial services would be a plus previous experience in a customer service role desirable Arabic language- very good spoken and written required English language - proficiency level required responsibility and ability to multitask, prioritize and close tasks...
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Warszawa, Czech Republic XTB Full timeNice to have Romanian language - native or proficiency level required very good knowledge of English language is a must higher education (might be IV or V year student) previous experience in a customer service role (desirable) responsibility and ability to multitask, prioritize and close tasks quickly strong communication, interpersonal and negotiation...
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French Speaking Customer Support Specialist @ XTB
2 months ago
Warszawa, Czech Republic XTB Full timehigher education, preferably in Finance (might be IV or V year student) background or experience in economics or financial services would be an advantage previous experience in a customer service role desirable French language - native or proficiency level required very good knowledge of English language is a must (knowledge of any additional language e.g....
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German Speaking Customer Support Specialist
7 days ago
Warszawa, Mazovia, Czech Republic XTB Full timeWe are looking for a creative and innovative Junior German Speaking Customer Service Specialist to join our team at XTB, a licensed brokerage house in the European Union.About the RoleAs a Junior German Speaking Customer Service Specialist, you will be responsible for providing effective and professional customer support in German, handling telephone, email...
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Warszawa, Mazovia, Czech Republic XTB Full timeArabic and English Speaking Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist with excellent Arabic and English language proficiency to join our team at XTB. As a valued member of our customer support team, you will be responsible for providing exceptional customer service, resolving issues in a timely manner, and...
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Warszawa, Czech Republic XTB Full timehigher education (might be IV or V year student) background or experience in economics or financial services would be a plus previous experience in a customer service role desirable Hungarian language- very good spoken and written required English language - proficiency level required responsibility and ability to multitask, prioritize and close tasks...
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Warszawa, Mazovia, Czech Republic XTB Full timeWe are seeking a highly motivated and communicative German Speaking Customer Service Specialist to join our dynamic team at XTB. This is an exciting opportunity for the right candidate to grow professionally and develop their skills in a fast-paced and entrepreneurial environment.About the RoleAs a Junior German Speaking Customer Support Specialist, you will...
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Senior Customer Support Specialist
4 weeks ago
Warszawa, Mazovia, Czech Republic XTB Full timeWe are seeking an experienced and skilled Senior Customer Support Specialist to join our team at XTB. As a highly motivated and customer-focused professional, you will be responsible for providing exceptional support to our clients through various communication channels.About the RoleThis is a full-time employment opportunity that offers a great learning...
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Highly Motivated Customer Support Professional
3 weeks ago
Warszawa, Mazovia, Czech Republic XTB Full timeAbout XTB:XTB is a leading European Union licensed brokerage house, specializing in trading on over-the-counter derivative instruments.The Role:We are seeking a skilled Portuguese Speaking Customer Support Specialist to join our team. As a customer support professional, you will be responsible for providing top-notch service to our Portuguese clients,...
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German Speaking Customer Support Expert
3 weeks ago
Warszawa, Mazovia, Czech Republic XTB Full timeJob OverviewXTB, a licensed brokerage house in the European Union, is seeking a highly skilled German Speaking Customer Support Specialist to join our team.Key ResponsibilitiesProvide exceptional customer support in German through various communication channels, including telephone, email, and chatAssist clients with ad hoc queries, ensuring timely and...
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Romanian Language Customer Support Expert
1 month ago
Warszawa, Mazovia, Czech Republic XTB Full timeWe are seeking a highly skilled Romanian language customer support specialist to join our team at XTB. As a licensed brokerage house in the European Union, we specialize in trading on OTC derivative instruments and require a candidate with excellent communication skills and knowledge of financial markets.Job DescriptionThe successful candidate will provide...
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Warszawa, Mazovia, Czech Republic XTB Full timeCustomer Support Specialist Job OpportunityWe are seeking a highly skilled Czech language expert to join our customer support team. The ideal candidate will have native-level proficiency in Czech and excellent communication skills in English.About the Role:Provide exceptional customer service to Czech-speaking clients via phone, email, or chat.Build strong...
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Warszawa, Mazovia, Czech Republic XTB Full timeAbout the RoleAs a Customer Support Specialist, you will be responsible for delivering exceptional customer service to clients in Arabic and English. This role involves resolving customer complaints in a timely and efficient manner, providing explanations, and ensuring high levels of customer satisfaction.Key ResponsibilitiesProviding excellent customer...
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Warszawa, Mazovia, Czech Republic XTB Full timeJob DescriptionWe are seeking a skilled Customer Support Specialist to join our team at XTB. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and resolving any issues in a timely manner.The ideal candidate will have excellent communication skills, both...
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Warszawa, Mazovia, Czech Republic XTB Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at XTB. This is a full-time position that offers a great learning opportunity in cooperation with multinational units of the company.About the RoleThe ideal candidate will have a strong background in economics or financial services, with excellent...