ITRP - IT Support v týmu Service Level Management
4 weeks ago
Máte chuť: * vytvářet vazby mezi konfiguračními položkami v ServiceNow (bankovní produkt, bankovní služba atd.) a aktualizovat údaje * připravovat podklady pro schůzky s poskytovateli služeb a zpracovávat jejich závěry * udržovat pořádek v knihovnách, adresářích a souborech * být v přátelském kolektivu studentů, ale i zkušených kolegůBudeme si rozumět, pokud: * jste studentem IT vysoké školy * máte základní znalosti bankovního sektoru a orientujete se v procesním přístupu * máte zkušenosti se ServiceNow (výhodou) * umíte pracovat s Microsoft Office (Word, Excel, PowerPoint, Outlook a Teams) * máte analytické myšlení * jste komunikativní, pečlivý a spolehlivý * můžete pracovat minimálně 20 hodin týdně (ideálně úterý, středa nebo čtvrtek) * máte zájem o dlouhodobou, alespoň roční spolupráciU nás získáte: * start kariéry v IT již během studia * možnost růstu na pozice jako Tester, Analytik nebo Developer * flexibilní docházku a možnost homeoffice, takže budete stíhat práci i školu * odborný rozvoj a vzdělávání * firemní notebook * zdravotní, právní a bankovní benefity * 10 % slevu na občerstvení do UGO, Costa Coffee, Pekařství Paul, KFC (pobočka Budějovická a Na Poříčí)
-
Application Services Manager with German
3 weeks ago
Prague, Czech Republic Randstad HR Solutions s.r.o. Full timeFor our dedicate client we are looking for a right person on the position of a Application Services Manager with German.job descriptionproviding team with needed training to perform their operational taskspreparing, implementing and monitoring annual individual development plansdefining and managing yearly objectives and performance appraisalsparticipating...
-
Business Service Operations Manager
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Randstad HR Solutions s.r.o. Full timeAt Randstad HR Solutions s.r.o. we are seeking an experienced Business Service Manager to lead our team of professionals. As a Business Service Manager, you will be responsible for managing and optimizing business services, ensuring smooth operations and continuously seeking ways to improve efficiency.Main Responsibilities:Managing and optimizing business...
-
Prague, Hlavní město Praha, Czech Republic Randstad HR Solutions s.r.o. Full timeWe are seeking a skilled Application Services Manager with expertise in German language to join our team at Randstad HR Solutions s.r.o.The ideal candidate will have a proven track record of managing people and performance in a client service technical environment, with a minimum of 1 year of prior management experience in B2B customer service/support.Key...
-
Business Service Manager
3 weeks ago
Prague, Hlavní město Praha, Czech Republic Randstad HR Solutions s.r.o. Full timeWe are currently seeking an experienced Business Service Manager to join our team at Randstad HR Solutions s.r.o. This is an excellent opportunity to utilize your skills in managing business services, leading a team, and communicating with clients in Hungarian.Key responsibilities include:Managing and optimizing business services to ensure smooth operations...
-
Business Service Manager
3 weeks ago
Prague, Czech Republic Randstad HR Solutions s.r.o. Full timeWe are looking for an experienced Business Service Manager (BSM) with fluent Hungarian language skills for a prominent client. If you have a strong background in managing business services, are customer-focused, and enjoy working in an international team, this could be the perfect opportunity for you!what you will do:managing and optimizing business services...
-
Recruitment Support Senior Manager
4 weeks ago
Prague, Hlavní město Praha, Czech Republic The LEGO Group Full timeWe are seeking a dynamic leader to drive global initiatives and enhance the recruitment support area as the Global Stream Lead for recruitment support teams worldwide. Key responsibilities include team leadership and development, continuous improvement, and management system management. The ideal candidate has proven experience in leading strategic global...
-
Business Service Manager
3 weeks ago
Prague, Czech Republic Randstad HR Solutions s.r.o. Full timeWe are looking for an experienced Business Service Manager (BSM) with fluent Hungarian language skills for a prominent client. If you have a strong background in managing business services, are customer-focused, and enjoy working in an international team, this could be the perfect opportunity for you!what you will do:* managing and optimizing business...
-
Application Support Specialist
4 weeks ago
Prague, Hlavní město Praha, Czech Republic BNP Paribas Cardif Full timeAs an Application Support Analyst at BNP Paribas Cardif, you will play a crucial role in ensuring the smooth operation of our internal applications. Your primary responsibility will be to provide technical support and maintenance for our TEST environment, including configuration, installation, and testing of new versions.You will also be responsible for...
-
Technical Support Specialist
2 weeks ago
Prague, Hlavní město Praha, Czech Republic ManpowerGroup s.r.o. Full timeAre you passionate about delivering exceptional technical support and providing outstanding customer service? ManpowerGroup s.r.o. is seeking a motivated Technical Support Engineer to join our team.About the RoleAs a Technical Support Engineer, you will be responsible for providing technical assistance to customers via various channels, including chat,...
-
Prague, Hlavní město Praha, Czech Republic Wolt Full timeJob Description:We are seeking a seasoned Business Development Manager to lead our Merchant Services team in Czechia. This role is ideal for someone with experience in hiring and managing teams, driving growth, and improving quality through project-based work.About Wolt:Wolt is a technology company revolutionizing the way people access food, groceries, and...
-
L3 Network Support Engineer
1 month ago
Prague, Czech Republic NTT America Solutions, Inc. Full timeJob Requirements For our NOC we are looking for a skilled certified network engineer on L3 level with knowledge of Cisco technologies and CCNP certification. The primary responsibility of our Global Network Support Engineers is to ensure that our client IT infrastructure and systems remain operational. Managing tickets of high complexity, conducting...
-
L2 Network Support Engineer
1 month ago
Prague, Czech Republic NTT America Solutions, Inc. Full timeJob Requirements For our NOC we are looking for a skilled certified network engineer on L2 level with knowledge of Cisco technologies and CCNA certification. The primary responsibility of our Global Network Support Engineers is to ensure that our client IT infrastructure and systems remain operational. Proactively identifying, investigating and...
-
Technical Support Engineer
2 weeks ago
Prague, Czech Republic ManpowerGroup s.r.o. Full timeAre you passionate about solving technical problems and providing excellent customer service? Join our client’s team as a Technical Support Engineer! Popis poziceProvide technical support to customers via Chat, Phone, Webforms, and ServiceNow (SNOW)Troubleshoot and resolve issues using SQL and JavaManage multiple support cases and keep customers...
-
L2 Network Support Engineer
1 month ago
Prague, Hlavní město Praha, Czech Republic NTT America Solutions, Inc. Full timeSeeking a skilled Network Engineer with L2 experience and CCNA certification to ensure seamless IT infrastructure operations.We're looking for a detail-oriented professional to proactively identify and resolve technical incidents, requests, and problems, restoring services efficiently.Key responsibilities include:Providing second-level support for incidents,...
-
Prague, Hlavní město Praha, Czech Republic NTT America Solutions, Inc. Full timeJoin a renowned company that pushes boundaries and makes a difference. We offer a diverse and inclusive workplace where you can grow, belong and thrive. Our Service Desk Analyst role is an entry level opportunity for a remote engineer to provide technical support to clients, handle enquiries, troubleshoot problems, and restore service. You will work with...
-
HR Shared Services Support
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Microsoft Corporation Full timeThe HR Services center of excellence provides operational and support services for Microsoft HR programs. The HR Services Advisor plays a key role in ensuring data quality, enablement of downstream applications, and maintaining a compliant HR services organization.Responsibilities include acting as a main Subject Matter Expert (SME) within HR Shared Service...
-
Administrative Support Associate
2 weeks ago
Prague, Hlavní město Praha, Czech Republic McDonald's Full timeAdministrative Support Associate RoleKey Responsibilities:Guest Services - greet guests and colleagues with a positive attitude, ensuring everyone feels welcome.Office Operations - manage standard reception tasks, including handling calls, emails, and ad-hoc tasks.Sustainability - maintain a clean and organized workspace, including the kitchen and office...
-
Prague, Hlavní město Praha, Czech Republic NTT America Solutions, Inc. Full timeJoin a company that pushes the boundaries of technical excellence. Our workplace embraces diversity and inclusion – a place where you can grow, belong and thrive.The Service Desk Analyst - Remote Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients.Key...
-
Strategic Service Partner Development Manager
4 weeks ago
Prague, Hlavní město Praha, Czech Republic Make Full timeJob SummaryWe are seeking an experienced Strategic Service Partner Development Manager to join our team at Make. As a key member of our Partner Management team, you will be responsible for building and managing our Service Partner Ecosystem in the USA region.About the RoleIn this role, you will collaborate with various teams, including sales, marketing, and...
-
Prague, Hlavní město Praha, Czech Republic NTT America Solutions, Inc. Full timeJoin a company that pushes the boundaries of what is possible. We are renowned for technical excellence and leading innovations, and for making a difference to our clients and society.The Service Desk Analyst - Remote Engineer (L1) provides remote technical support to clients by identifying and resolving technical incidents and problems.Key responsibilities...