Technical Support Expert with English
1 week ago
We are seeking a skilled Technical Support Representative to join our Operations team.
About the RoleThis is a customer-focused position that requires engaging with users to provide technical assistance and resolve issues. The ideal candidate will have a strong understanding of technical concepts and be proficient in Microsoft Office applications, particularly Excel.
Key Responsibilities- Provide top-notch customer service and problem resolution to customer queries
- Resolve product or service problems by clarifying the customer's needs, determining the cause of the issue, and selecting the best solution
- Initiate, manage, answer, and solve customers' inquiries
The successful candidate will work in a multicultural environment and have the opportunity to develop their skills through learning programs and wellness activities.
What We Offer- A competitive salary package, including meal vouchers
- Social Fund benefits, such as a Christmas Bonus and Holiday Allowance
- Employee Recognition Program
- The chance to work from home – remote work option
- Private medical insurance
- Access to Multisport card
- Learning programs for professional development
- Wellness activities for overall wellbeing
We value diversity and strive to create an inclusive environment where everyone can thrive.
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