Dedicated Customer Service Representative with German and English Expertise
3 days ago
As a Dedicated Customer Service Representative with German and English expertise, you will play a pivotal role in delivering exceptional customer experiences for our international client, a leading innovator in industrial technologies.
Our ideal candidate will possess excellent communication skills, both written and verbal, with a strong command of German and minimum B2 level of English. They will be results-oriented, self-motivated, and enthusiastic about working in a dynamic environment.
Key Responsibilities:
- Respond to customer inquiries received via the company website
- Making calls to cold leads to drive sales growth
- Take ownership of sales calls to end-users (B2B)
- Provide product support through the website
- Manage the CRM system (Salesforce) to track customer interactions
- Deliver a positive customer experience at all times
- Support the Customer Care Manager in marketing, sales, or PR projects
Requirements:
- Customer care experience
- Excellent interpersonal skills
Benefits:
- Stable employment contract
- Competitive salary based on experience and skills
- Annual bonus
- Private Medical Care
- Life insurance
- Cafeteria / Holiday Subsidy/ Multisport
- Technical and skills training
- International working environment
- Hybrid model of work
We are looking for an individual who is passionate about delivering exceptional customer service and has a keen interest in the technical area of industrial technologies. If you are a motivated and organized team player, we encourage you to apply.
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