Dedicated Customer Service Representative with German and English Expertise

3 days ago


Warszawa, Mazovia, Czech Republic ForManWay Full time

As a Dedicated Customer Service Representative with German and English expertise, you will play a pivotal role in delivering exceptional customer experiences for our international client, a leading innovator in industrial technologies.

Our ideal candidate will possess excellent communication skills, both written and verbal, with a strong command of German and minimum B2 level of English. They will be results-oriented, self-motivated, and enthusiastic about working in a dynamic environment.

Key Responsibilities:

  • Respond to customer inquiries received via the company website
  • Making calls to cold leads to drive sales growth
  • Take ownership of sales calls to end-users (B2B)
  • Provide product support through the website
  • Manage the CRM system (Salesforce) to track customer interactions
  • Deliver a positive customer experience at all times
  • Support the Customer Care Manager in marketing, sales, or PR projects

Requirements:

  • Customer care experience
  • Excellent interpersonal skills

Benefits:

  • Stable employment contract
  • Competitive salary based on experience and skills
  • Annual bonus
  • Private Medical Care
  • Life insurance
  • Cafeteria / Holiday Subsidy/ Multisport
  • Technical and skills training
  • International working environment
  • Hybrid model of work

We are looking for an individual who is passionate about delivering exceptional customer service and has a keen interest in the technical area of industrial technologies. If you are a motivated and organized team player, we encourage you to apply.



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