Operations Assistant

1 day ago


Prague, Hlavní město Praha, Czech Republic Wolt Full time

We are seeking a highly motivated and detail-oriented Support Team Member to join our Prague-based team

About the Position

In this role, you'll provide top-notch customer service to our customers, courier partners, and venues via live chat and phone. You'll also participate in developing our support function, collaborating with the support team and other teams within Wolt.

Main Responsibilities
  • Offer outstanding customer service through various channels.
  • Work closely with internal teams to ensure efficient delivery operations.
  • Contribute to continuous improvement initiatives.
Necessary Skills and Qualifications
  • Degree in a relevant field or significant experience.
  • Proficient in Czech and professional working knowledge of English.
  • Excellent interpersonal and problem-solving skills.
Additional Benefits
  • Chance to develop your skills and knowledge.
  • Team-oriented work environment with opportunities for growth.
  • Option to work from home and multisport card, among others.

We expect the salary for this position to be around 30,000 - 40,000 CZK per month, taking into account the Prague location and industry standards.



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