Human Resources Strategic Leader for International Shared Services

1 week ago


Wrocław, Województwo dolnośląskie, Czech Republic Infor Full time

Job Summary:

We are seeking a highly skilled and experienced Human Resources Strategic Leader to oversee payroll and HR administration processes across multiple EMEA countries.

About the Role:

This is an exciting opportunity to lead a team of 10 HR Shared Services Representatives, ensuring effective collaboration and high performance. You will be responsible for overseeing payroll and HR administration processes for multiple EMEA countries, ensuring accuracy, compliance, and adherence to company policies.

You will act as the primary point of contact for complex payroll and HR queries, ensuring timely and effective resolution. Additionally, you will collaborate with internal stakeholders, including HR Business Partners, Finance, and external payroll providers, to optimize HR and payroll processes.

Key Responsibilities:

  • Lead, coach, and develop a team of 10 HR Shared Services Representatives
  • Oversee payroll and HR administration processes for multiple EMEA countries
  • Act as the primary point of contact for complex payroll and HR queries
  • Collaborate with internal stakeholders to optimize HR and payroll processes
  • Ensure compliance with local labor laws and regulations in all supported countries
  • Drive continuous improvement initiatives to enhance efficiency and employee experience within HR Shared Services
  • Champion automation efforts and innovative solutions to streamline processes and improve service delivery
  • Monitor key performance indicators (KPIs) and service level agreements (SLAs) to maintain high-quality service delivery

Requirements:

  • Stakeholder management
  • HRIS
  • Communication skills
  • Lean Six Sigma


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