Strategic Service Partner Manager

3 hours ago


Prague, Czech Republic Make Full time

Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.

We are looking for an experienced Partner Manager to build and manage our Service Partner Ecosystem in the USA region. This role reports to the Global Head of Partnerships and you will be responsible for recruiting, enabling and managing a set of Partners for Make in your sales region. You will strongly collaborate with several teams at Make, such as the sales, marketing and solution engineer teams, to empower our customers to innovate without limits.

What you’ll do

  • In collaboration with different teams, have a list with the priority partners in yourper sales region and approach them to present Make’s Partner Program and value proposition.
  • Get the partnership agreements in place and onboard new partners.
  • Develop and execute business plans with clear goals, measurable objectives, and defined success criteria. This will include providing marketing, lead generation, partner enablement plans, and revenue targets.
  • Drive Partner-sourced and Partner-Influenced revenue whilst leverage Partner expertise to maximize Partner value during the sales cycle and increase Make’s close ratios and revenue from Enterprise customers.
  • Update Make’s CRM with partner insights on joint opportunities.
  • Develop and maintain working relationships with influential executives with the Partner organizations who can substantially impact our ability to execute.
  • Maintain particular focus on Sales, Customer Success, Marketing and Product Management as well as relevant Partner Programs to ensure consistent messaging and communication to nominated Partners.
  • Coordinate Partner & Sales and Pre-sales teams to design/develop/execute successful sales support and delivery engagement models – ensuring an integrated & coordinated team and competent delivery and repeatable joint offerings.

What we’re looking for

  • 5+ years in Partner Management and a quota carrier. Business Development and Account Management background are relevant.
  • Proven analytical, interpersonal, and project management skills, using relevant information to make timely and critical decisions that affect cross-functional teams and has a meaningful impact on investments and program efficiency.
  • Demonstrable experience in a relevant Sales and Partner Management role.
  • Experience working with SI partners and resellers.
  • Good understanding of SaaS, Software Industry & Cloud Technology.
  • Proven and successful experience of recruiting, qualifying, managing and developing Business Partners.
  • Experience in hyper growth environments
  • Ability to influence and build relationships with all levels of management internally and with Partner organizations.
  • Ability to challenge and coach Partners to develop pipeline and close deals in a timely manner with forecast discipline and accuracy.

What we offer:

  • The unique opportunity to work within a new category of technology, Execution Management
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
  • Great compensation and benefits packages (stock options, 401(k) matching, generous time off, family leave from day one, and more)
  • Mental well-being support (LifeWorks Employee Assistance Program, mindfulness tools, virtual events, and more)
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with
  • An open-minded culture with innovative, autonomous teams
  • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)

If you see a match, let us know and apply now

#careeratmake

#LI-PB1

What we stand for:

We roll together - We embrace different ideas to grow together and create powerful solutions.

Customer impact first - We empower our customers to succeed, aiming for sustainable impact.

Game on - We're explorers at heart: play is our fuel and creativity has no limits.

For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.

Make is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.

Accessibility and Candidate Notices



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